
Network Engineer
2 days ago
Responsibilities
- When/where required, be contactable for escalations and support, on and on-call standby basis - When/where required, perform assigned tasks on 24 x 7 shifts basis.
- Installation and configuration of end user applications and software.
- Ability to analyze, draw conclusions, and create solutions to customer's complex problems - Knowledge and ability to install and repair Desktop PCs, Office Printers, ATI Printers, Switches, Routers, Hubs, IP Phones, Servers, WAN connectivity equipment (Modems, ISDN), and Cabling - to component level
- Ability to build relationships with peer and management levels both with clients and the company management
- Knowledge and ability to install configure and maintain operating system software including Microsoft/Linux/Unix.
- Ability to troubleshoot LAN topologies based on TCP/IP, IPX/SPX, and NetBIOS networks using basic commands such as PING and TRACEROUTE.
- Carry out configuration tasks on Cisco LAN switches and routers (assign IP address, shut down interfaces, other interface level configuration)
- Product and Service knowledge in several of the following areas at intermediary and advanced levels: Airport Services, Desktop services, Network Services, Customer specific services and solutions (for dedicated support)
- Knowledge of ITIL, IT and network components and principles
- Demonstrated maturity in handling complex customer issues and demanding customers
- Ability to organize the activity of a team and to take ownership of issues until resolution
- Mid-Senior level
- Full-time
- Information Technology
- Banking
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