Assistant Engineer

2 weeks ago


Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Assistant Engineer

Salary: $3,000 - $3,500. Working Days: Monday – Friday, 8:30am – 5:30pm. Location: Bayfront.

Responsibilities
  • Operational Support
    • Assist the Account Manager in coordinating and prioritizing maintenance tasks, addressing issues encountered by the team.
    • Support the optimization of manpower, standard time, equipment, and energy usage.
    • Provide regular updates on maintenance activities and help resolve operational challenges.
  • Customer Relationship Management
    • Assist in responding to customer complaints and support customer satisfaction investigations.
    • Work with the Account Manager to collect feedback from customers, Dealers/Distributors, and maintain positive relationships.
    • Help escalate complex issues to the Account Manager that may impact service quality or business performance.
  • Financial Support
    • Assist the Account Manager in monitoring financial performance, documenting expenses, and helping to track account receivables.
    • Support the management of after-sales service delivery, including the use of Microsoft Business Central for financial tracking.
    • Aid in the preparation of financial reports, including service revenue and margin data.
  • Team Management
    • Provide administrative support in the recruitment, interviewing, and training of technicians as required by workload demands.
    • Support the management of a team of technicians by tracking their schedules, workload, and performance metrics.
    • Help facilitate communication between technicians, subcontractors, OEMs and the Account Manager to ensure smooth operations.
  • Logistics and Procurement
    • Assist with parts, materials, and tools procurement for scheduled maintenance, repairs, and emergency service calls.
    • Support logistics planning to ensure that the necessary resources are available for maintenance activities.
    • Aid in the coordination with subcontractors, from comparing quotations to ensuring timely delivery of services and materials.
  • Contract and Quotation Support
    • Help in the preparation and management of contract renewals, ensuring that all necessary documentation is in place.
    • Assist the Account Manager in generating quotations for simple repairs and service requests.
  • Health, Safety, and Compliance
    • Help drive Environmental, Health, and Safety (EH&S) initiatives, ensuring compliance during all maintenance operation.
    • Support the monitoring of safety standards and participate in creating EH&S awareness within the team.
  • Performance Metrics
    • Assist in tracking and reporting key performance indicators (KPIs), such as technician productivity, field expenses, and Aftermarket Service Sales revenue.
    • Provide regular feedback on operational performance to the Account Manager.
Job Requirements
  • Min. Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
  • Proficiency in Microsoft Business Central or similar tools.
  • Familiar with EH&S standards and practices.

Interested personnel kindly send your CV to WhatsApp: (Ethan)

Han Meng Zhuo | Reg No: R

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

#J-18808-Ljbffr
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