
Retail Ambassador
2 weeks ago
Overview
Our Barehands is a purpose-driven fashion and lifestyle brand, born out of Singapore, committed to delivering high-quality, ethically produced apparel and lifestyle products. Our mission is to build strong, sustainable communities around the world through investing in our makers’ lives and enabling a more sustainable livelihood for them and their families.
Responsibilities- Greets, interacts and introduces the Our Barehands brand story to potential customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
- Answers customer"s questions about merchandise.
- Assists customers with purchase decisions.
- Retrieves merchandise from store room (if required)
- Receives customer orders & collects payment using the store's point of sale system.
- Processes returns and exchanges
- Opens or closes store, following brand's SOP
- Displays products and keeps products maintained visually (including steam ironing clothes)
- Performs any other duties as assigned related to the role
- Excellent verbal communication skills (English & one other language a bonus)
- Excellent active listening skills
- Excellent sales and customer service skills
- Extensive knowledge of the merchandise sold
- Positive and cheerful disposition, and highly approachable
- Ability to anticipate customer's needs
- Ability to recommend merchandise to customers
- Ability to operate or to quickly learn the store's point-of-sale system
- Ability to multitask
- Have a cheerful and friendly disposition
- Highly responsible individual
- Poly or University or equivalent preferred
- Previous retail experience preferred
- On-the-job training provided
- Periods of standing and walking throughout the retail space
- Able to commit at least 16 hours a week including weekends (Sat/Sun)
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