Sales Director, Aviation

Talent Acquisition Business Partner at NCS

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Summary

The Enterprise Sales Lead is key driver in shaping NCS business in unchartered territories. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients. With close client engagement and interaction, he/she is responsible for leading the team to drive NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. Beyond managing his/her own Business Centre’s sales, sold margin and revenue achievements, he/she also acts as trusted client advisor to customise and sell NCS solutions and services according to the business needs of clients.

What will you do?

• Orchestrate externally and internally to create environment for successful delivery of projects for aviation clients
• Lead the development and execution of sales strategies for aviation clients, aligning with client priorities and NCS’s sector growth objectives over short and long term timeframes
• Identify and pursue new sales opportunities for aviation clients
• Assess high level conceptual design to ensure that what is sold can be delivered at the right and best margin
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead end-to-end deal cycles from opportunity shaping proposal development to commercial negotiation and contract closure
• Identify, assess and resolve complex business problems/issues and propose alternative solutions
• Partner with solutioning and delivery teams to design solutions for aviation clients
• Build and maintain relationships with mid- to senior management levels within aviation clients
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with the Lines of Business on project capability gaps
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture

The ideal candidate should possess:

• 12 years or more experience in IT or ICT Consulting industry with 8 years or more experience focusing on account management in aviation industry
• Delivered projects relating to the Aviation sector
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in aviation industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality
• Experience managing measured productivity-driven operations or teams
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• Ability to lead multiple teams
• Degree in Engineering, Computer Science or a related discipline

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity —and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future .

Together, we make the extraordinary happen .