Client Advisor Assistant

4 hours ago

singapore Recruit Express Pte Ltd Full-time

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Responsibilities

Be part of a central team supporting Front Office teams activities, ensuring timely, accurate and consistent execution.
Serve as a knowledge centre for Front Office teams on digital and technology support, retail product processing, account lifecycle management and related operational processes.
Use in-house automation tools and workflow solutions to support day-to-day processing, improve turnaround time and reduce manual effort.
Support activities such as bespoke report preparation, client static data updates, corporate action notifications and post-execution trade capture.
Manage and respond to Front Office queries relating to the activities within the central team's scope.
Coordinate with Front Office teams to submit instructions to Middle Office and Back Office for retrieval requests and other agreed operational follow-ups.
Perform system entries in Private Bank platforms where required, based on the nature of the task and applicable controls.
Support the team with ad hoc administrative and operational duties to enable effective service delivery to Front Office teams.
Adhere to internal policies, procedures, operating guidelines and control requirements, escalating exceptions or issues where necessary.
Ensure compliance with applicable local regulations, internal policies and standards, and escalating service or control issues to relevant internal stakeholders in a timely manner.