Hotel Manager

2 weeks ago

Singapur, Singapore CONRAD SINGAPORE MARINA BAY Full time

With panoramic views of Marina Bay and an unwavering commitment to excellence, Conrad Singapore Marina Bay represents the epitome of modern luxury in the heart of Singapore. As part of the Hilton family, we deliver unforgettable experiences through world-class service, thoughtful innovation, and a passion for hospitality. We are seeking an accomplished Hotel Manager to join our senior leadership team — a dynamic leader who will drive operational excellence, financial performance, and team engagement in one of Singapore’s most iconic hotels. Key Responsibilities 1. Financial Leadership Develops financially sound and accurate business plans, annual budgets, and forecasts for corporate submission and approval. Aligns departmental financial targets with hotel strategy and monitors performance through ongoing reporting. Manages cash flow, assets, and costs to optimise profit conversion while ensuring cost control and labour flexibility. Oversees capital expenditure decisions aligned with business performance and market conditions. Partners closely with Commercial leadership to align revenue and cost strategies for optimal profitability. 2. People & Leadership Development Leads, coaches, and inspires Heads of Departments through clear goal-setting, regular performance reviews, and open communication. Cultivates a high-performance, guest-centric culture that reflects Hilton’s values and Forbes Travel Guide standards. Champions succession planning, talent development, and internal mobility to strengthen leadership pipelines. Ensures all colleagues receive robust induction, ongoing training, and engagement opportunities to enhance retention and satisfaction. 3. Operational Excellence Upholds the highest standards of quality and service across all hotel operations, ensuring brand values are never compromised. Champions Stay Experience and Quality Assurance Evaluations, driving action plans and continuous improvements. Oversees health, safety, and statutory compliance, and maintains positive relations with owners and corporate partners. Leverages technology and data to enhance operational efficiency and guest experience. 4. Commercial & Brand Strategy Partners with the Commercial Director and Sales & Marketing teams to develop competitive strategies across rooms, F&B, and events. Strengthens relationships with key clients, evaluates market trends, and identifies growth opportunities. Ensures F&B concepts and promotions are compelling, profitable, and aligned with brand positioning. Actively supports upselling initiatives and guest engagement strategies to drive revenue performance.

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