Operations and HR Coordinator, Singapore

Overview

Fitch Group is seeking an Operations and HR Coordinator, based in Singapore, for a 6 months' contract. The role supports onboarding, HR administration, compliance, payroll/finance, visa/travel, facilities, and process improvements within a global financial services environment.

• Onboarding & Offboarding: Coordinate SFC license and work visa applications for new joiners; collaborate with HR, Admin, and IT to ensure a seamless onboarding experience; monitor background check status and communicate updates to relevant stakeholders; handle onboarding/offboarding processes including benefits cessation, tax forms, and MPF withdrawal.
• Compliance & Licensing: Maintain accurate SFC licensing and CPT records; manage license applications, amendments, and cessations with Compliance; ensure timely regulatory filings and documentation in alignment with Compliance.
• HR Administration: Maintain employee records and facilitate administration of local benefits, leave, and payroll; assist in interpreting local HR policies for staff; ensure HR systems and files are accurate and compliant with HR requirements; support time off management; monitor and communicate changes in local employment law, updating policies and practices as needed.
• Payroll & Finance Support: Liaise with Finance to ensure accurate payroll processing; manage rental reimbursement processes and salary adjustments; support audits and invoice processing with proper documentation.
• Visa & Travel: Manage work visa applications, renewals, and certain business travel documentation; track visa deadlines and ensure compliance; maintain accurate records.
• Facilities & Vendor Management: Assist Facilities team to support vendor management; participate in ad-hoc events when required.
• Process Improvement: Proactively suggest improvements to HR and operational processes.

• Minimum 3 years in HR operations, office management, or compliance, preferably in financial/professional services.
• Fluent in English and Cantonese; Mandarin preferred.
• Experience with SFC licensing and work visa processes is a strong advantage.
• Strong writing, grammar, and communication skills.
• Proficient in Microsoft Office; experience with HRIS, payroll, and regulatory platforms.
• Solid understanding of Hong Kong employment law and compliance requirements.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Discreet, methodical, and trustworthy in handling sensitive information.
• Personable, approachable, and empathetic with strong interpersonal skills.
• Proactive, solution-oriented, and able to work independently under pressure.
• Flexible and adaptable in a fast-paced, growing environment.
• Team-oriented with a clear understanding of when to escalate or collaborate.

• Previous experience working with expatriates, multi-national corporations or in a financial institution environment.
• Previous experience using HR software such as SuccessFactors.

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
• Investing in Your Future: Retirement planning and tuition reimbursement programs.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan.
• Inclusive Work Environment: Collaborative workplace with Employee Resource Groups.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and opportunities to volunteer.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take precaution to avoid conflicts of interest. If you are successful in the recruitment process you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.