Contract Customer Service Assistant

2 days ago

Singapur, Singapore SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. Full time

Responsibilities: Address shoppers' enquiries, lost and found cases, and incidents promptly and professionally Introduce enhanced customer service through digital solutions to shoppers e.g. eGift-With-Purchase, Mobile app, eVoucher and live chat Be stationed at prominent locations around the mall to provide assistance and promote sign-ups via app to shoppers proactively Make periodic mall announcements based on the standard guidelines Roving duties of the mall which include common areas and retail spaces to ensure areas are well maintained and to flag out any issues or customer feedback to respective departments, and provide assistance to tenants Regularly educate tenants on loyalty programme ecosystem, eVoucher acceptance and other marketing matters Promote the Excellent Service Award (EXSA) by identifying and recommending outstanding tenant staff Plan and conduct regular briefing and Product Knowledge sessions with tenants, maintain a participation roster, and report session insights to the Centre Management Office (CMO) team Support marketing functions including but not limited to documenting events, new store openings with photos and gathering shoppers' feedback where applicable Check and maintain the condition of marketing materials, Point-of-Sale Machines (POSMs), and display panels Exhibit excellent customer service skills in the course of duty Manage duty roster, email correspondence, and advertising space scheduling Handle content updates for the mall's website and digital directories Handling of administrative duties and any other task as assigned by immediate supervisor/management Period: 4 months contract Location: West Area Salary: Up to $3,000 Working Hours:6-days work week schedule on rotating shift (including PH, Weekend) Shift 1: 10am - 6pm Shift 2: 12pm - 8pm Shift 3 : 2pm - 10pm Working hours are subjected to changes based on operational needs Requirements: GCE'O' Levels and above Preferably with 1 to 2 years working experience in similar capacity A team player with pleasant disposition, candidates with familiarity with mall operations or frontline retail/hospitality will be favorably considered Excellent communication and interpersonal skills (for customer and tenant interaction) Positive, service-oriented mindset with an ability to multitask and stay calm under pressure Knowledge of a second language is a plus, especially to assist tourists or senior shoppers Required to work on 6 days rotating shifts including weekends and Public Holidays Comfortable with using mobile applications to guide others on our mobile app platforms Interested applicants, kindly email your detailed resume (MS Word format is preferred):(Reg No: R )Please ensure that applications sent through email are no bigger than 1Mb.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)160 Robinson Road, #13-07/08/09 SBF Center, Singapore T: | F: | W:

  • Customer Service Officer

    7 hours ago

    Singapur, Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Assistant Manager, Contract Management

    2 weeks ago

    Singapur, Singapore Nanyang Technological University Singapore Full time

    Assistant Manager, Contract Management (HR Shared Services) Join to apply for the Assistant Manager, Contract Management (HR Shared Services) role at Nanyang Technological University Singapore Assistant Manager, Contract Management (HR Shared Services) 1 day ago Be among the first 25 applicants Join to apply for the Assistant Manager, Contract Management (HR...

  • Customer Service assistant

    7 hours ago

    Singapur, Singapore K. L. KOH ENTERPRISE PTE. LTD. Full time

    Fragrance & Flavor Ingredients manufacturing and trading company is looking for ;- Customer Service Assistant* with 2-3 years'experience in similar industry* singaporean preferred* able to multi task & work indepently* bilingual is advantageous* Responsible for monitoring material transported and delivered for timeliness and legality* Provide support in...

  • Customer Service

    2 days ago

    Singapur, Singapore MODERN LINK PTE. LTD. Full time

    Job Summary: We are looking for a friendly and proactive Customer Service / Administrative Assistant to be the first point of contact for our customers and support the daily operations of the business.The primary focus of this role is delivering excellent customer service, while also handling administrative tasks to support the smooth running of the office...

  • Customer Service Assistant Officer

    7 hours ago

    Singapur, Singapore MCI CAREER SERVICES PTE. LTD. Full time

    Customer Service Assistant Officer Job Summary: Salary up $2500 - $3000 Working Days: 5 days work week Working Location: Tanglin Mall / Seletar Mall / Great World Mall 2-3 months Bonus + $2500 Flexi Benefits 18days Annual Leave Job Responsibilities: Managing and handling all customer service-related matters at Customer Service Counter Maintaining high level...

  • E-commerce Customer Service Assistant

    2 days ago

    Singapur, Singapore MI SUPPLY PTE. LTD. Full time

    Job Description As a E-commerce Customer Service Assistant, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery. Key Responsibilities • Respond promptly to customer enquiries via...

  • CUSTOMER SERVICE

    2 days ago

    Singapur, Singapore PROTECH ALLIANCE LLP Full time

    Job Highlight Basic Salary + Commission + Variable Performance Bonus 5 days work week Medical Benefits Staff Purchase Discounts Responsibilities: Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation Recommend the ideal Computer Components to customer according to their individual preference through knowledge...

  • Customer Service Assistant

    2 days ago

    Singapur, Singapore THE URBAN CLINIC PTE. LTD. Full time

    We are a leading Aesthetic Clinic, we are looking for like-minded individuals with the compassion, dedication and commitment to join us in delivering quality care to our patients. The ideal candidate is detail-oriented, attentive and has a genuine service mindset to provide care from the heart.Responsibilities: Handle registration for patients. Provide...

  • Assistant Director

    3 weeks ago

    Singapur, Singapore Moody's Investors Service Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world...

  • Customer Service Representative

    2 days ago

    Singapur, Singapore GAIAX INTERNATIONAL PTE. LTD. Full time

    Introduction:As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration...