E-Commerce Manager

Our client, a leading Japanese FMCG company, is looking for an experienced and proactive individual to join as an E-Commerce Manager .

This role will play a key part in driving the company's e-commerce growth across ASEAN markets through strategic collaboration with major e-commerce platforms such as Shopee, Lazada, and TikTok Shop. Working closely with local market teams and Japan Headquarters, you will support regional e-commerce initiatives while tailoring approaches to the unique needs and challenges of each market.

JOB RESPONSIBILITIES

1. E-Commerce Platform Partnership & Account Management

• Build and maintain strong relationships with regional stakeholders from major e-commerce platforms including Shopee, Lazada, and TikTok Shop.
• Drive regular communications and business review meetings with platform partners to identify growth opportunities and strengthen collaboration.
• Monitor sales performance, campaign execution, and business results across ASEAN markets.
• Prepare reports, presentations, and business updates for internal and external stakeholders.
• Stay updated on market trends, platform developments, seller programs, campaign initiatives, and the evolving e-commerce landscape.
• Lead collaboration with platform partners and internal stakeholders to support business growth and strategic initiatives.

2. ASEAN Market Development & Local Team Support

• Partner closely with local teams across ASEAN markets to support the development and execution of market-specific e-commerce strategies.
• Understand the unique business environment, challenges, and priorities of each market and provide tailored recommendations.
• Support local teams in identifying opportunities, solving business challenges, and maximizing platform performance.
• Facilitate knowledge sharing and best practice exchange across ASEAN markets to strengthen overall e-commerce capabilities.
• Work collaboratively with local stakeholders to drive sustainable business growth rather than applying a one‑size‑fits‑all regional approach.

3. Cross-functional Collaboration & Project Management

• Collaborate closely with Marketing, Trade Marketing, and E-Commerce teams across ASEAN markets.
• Act as a bridge between ASEAN subsidiaries and Japan Headquarters to ensure alignment on business priorities and strategic direction.
• Facilitate discussions among stakeholders with diverse perspectives and objectives, driving constructive collaboration and decision‑making.
• Lead cross‑functional projects and initiatives that contribute to regional e-commerce growth and organizational capability building.

JOB REQUIREMENTS

Required

• Experience in E-Commerce, Marketing, or Trade Marketing functions.
• Experience working with multiple stakeholders and driving projects across teams.
• Business-level Japanese proficiency (required for communication and strategic alignment with Japan Headquarters).
• Business-level English proficiency (required for communication with regional platform partners and ASEAN market teams).
• Strong stakeholder management and communication skills.
• Ability to work independently and proactively in a dynamic business environment.

Preferred

• Experience working with major ASEAN e-commerce platforms such as Shopee, Lazada, and TikTok Shop.
• Regional ASEAN experience supporting multiple markets.
• Experience developing Joint Business Plans (JBP) with platform partners.
• Experience building strategic partnerships with e-commerce platforms.
• Knowledge of digital marketing and online consumer engagement.
• FMCG industry experience.

OTHER INFORMATIONS

• Monthly Salary: SGD 7,000 - 9,000
• Housing Allowance
• Transportation Allowance
• Annual Leave: 14 days
• Sick Leave: 14 days
• Probation Period: 3 months
• Work Arrangement: Hybrid arrangement (subject to discussion)
• Business Travel: Regional travel within ASEAN countries required
• Working Days: Monday to Friday
• Working Hours: 9:00 AM - 6:00 PM
• Interview Process: 2 rounds (online)