Customer Service Officer

6 days ago

singapore Bintan Resort Ferries Pte Ltd Full-time
Responsibilities:
  • Attend to enquires by holiday makers in Bintan Resorts on ferry bookings & other related travel services.

  • Handle group & charter ferry bookings, ticketing, issuance of boarding passes & special arrangement for corporate companies, Travel agencies, Resorts, Golf course & Spa operators.

  • Ad hoc duties when necessary

Requirements:
  • Educational Level - GCE 'O' level and Polytechnic preferred.

  • Proficient in English and Mandarin (handle enquiries from Chinese speaking passengers from China)

  • Good communication skills – oral and written.

  • Pleasant personality, is a team Player, organized and meticulous.

  • IT-orientated with good knowledge in Ms Office.

  • Must have passion to meet, greet and serve customers.

  • Hospitality experience preferred. However, applicants without such experience but with passion to serve will be considered.

  • Successful applicant will be provided with relevant training.

Working Hours / Location:
  • 5-days work, 1 day off

  • Willing to work on shift duties including weekends and public holiday.

  • Suitable for residents living in the East area, as work location will be at Tanah Merah Ferry Terminal.

  • Salary commensurate with experience.