Customer Service Officer
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Attend to enquires by holiday makers in Bintan Resorts on ferry bookings & other related travel services.
Handle group & charter ferry bookings, ticketing, issuance of boarding passes & special arrangement for corporate companies, Travel agencies, Resorts, Golf course & Spa operators.
Ad hoc duties when necessary
Educational Level - GCE 'O' level and Polytechnic preferred.
Proficient in English and Mandarin (handle enquiries from Chinese speaking passengers from China)
Good communication skills – oral and written.
Pleasant personality, is a team Player, organized and meticulous.
IT-orientated with good knowledge in Ms Office.
Must have passion to meet, greet and serve customers.
Hospitality experience preferred. However, applicants without such experience but with passion to serve will be considered.
Successful applicant will be provided with relevant training.
5-days work, 1 day off
Willing to work on shift duties including weekends and public holiday.
Suitable for residents living in the East area, as work location will be at Tanah Merah Ferry Terminal.
Salary commensurate with experience.