Senior Sales Associate

11 hours ago

Singapur, singapore Versace Full-time
  • Achieve individual objectives and contribute to the achievement of store objectives.
  • Strive to always increase brand and product knowledge.
  • Master selling skills to satisfy customer needs.
  • Take action to maximize the sales opportunity on all categories.
Client Management
  • Ensure superlative customer service standards, in order to meet customer expectations.
  • Act as brand ambassador to build relationships with new customers and VIP clientele.
  • Deliver the ultimate the brand’s experience to increase customer loyalty.
  • Solve customer complaints in a professional and positive manner, always offering follow up.
CRM
  • Capture customer data all the time.
  • Proactively take possible actions to maintain a long term relationship with customers.
  • Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.
Operations
  • Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
  • Remain in compliance with operational and company policies and procedures.
  • Ensure store presentation and visual merchandising standards are maintained according to company directives.