Coordinator / Senior Coordinator, Scheduling

2 weeks ago

singapore Hapag Lloyd Full-time
Scheduling Data Control:

Identify and rectify schedule data gaps early to minimise operational, commercial, and customer impact.

FIS3 Adoption and Process Improvement:

Build strong working knowledge of FIS3 workflows, data logic, and system capabilities.

Support transition activities including workflow review, testing, validation, documentation, and post-implementation stabilisation.

Recommend practical improvements to simplify, standardise, and streamline scheduling work.

Automation and Proactive Monitoring:

Identify repetitive manual tasks that can be automated, semi-automated, or supported by validation rules, reports, dashboards, or alerts.

Use exception-based monitoring to detect missing updates, inconsistencies, late amendments, and other data quality issues.

Coordinate and communicate clearly with Marine Operations, Network Execution, Terminal Performance, Commercial, Customer Service, partner lines, and relevant stakeholders.

Diploma or Degree in Marine Studies, Logistics, Supply Chain, Maritime Business, Information Systems, or related field, with 3–5 years of relevant experience; equivalent working experience may be considered.

Experience in vessel operations, scheduling, marine operations, or related functions.

Knowledge of FIS / FIS3 scheduling processes, or ability to learn system workflows quickly.

Good understanding of schedule data, voyage structures, vessel particulars, RVT, DP voyages, ETA, ETB and ETD logic.

Proficient in Microsoft Office, especially Excel.

Basic to intermediate automation literacy, such as Excel VBA, Python, Power Query, Power Automate, SQL, or equivalent tools.

Able to understand process logic, data validation rules, exception handling, and simple automation concepts.

Strong attention to detail, structured working style, and clear stakeholder communication.

Advantageous:
  • Experience in process improvement, workflow documentation, user acceptance testing, reporting automation, dashboarding, or data validation.
  • Experience working with IT, process owners, or system teams to translate operational needs into system or automation improvements.