Client Aviation Specialist

2 weeks ago

Singapur, Singapore Jet Aviation (Asia Pacific) Pte Ltd Full time

Join a leading aviation team where your operational, financial, and customer service skills will take flight. We're looking for a Client Aviation Specialist to support our managed clients by ensuring seamless operations, accurate reporting, and exceptional client service. This role is ideal for someone who thrives in a fast‑paced, detail‑oriented environment and enjoys being the link between internal teams and high‑value aviation clients. What You’ll Do As a Client Aviation Specialist, you’ll work closely with the Client Aviation Director and broader aircraft management team. Your responsibilities will include: Acting as the main point of contact for managed clients, addressing inquiries, service requests, and resolving issues. Conducting operational analysis and supporting financial forecasting efforts. Validating and approving expense reports, ensuring accuracy and compliance. Managing onboarding and offboarding processes for aircraft and clients, aligning with internal protocols. Collaborating with recruiters to coordinate crew interviews and support compensation analysis. Handling and reconciling aircraft crew expenses. Maintaining client data across internal systems, including SharePoint and proprietary platforms. Creating reports, budgets, dashboards, and marketing materials for assigned accounts. Supporting client agreement amendments and ensuring all documentation is properly maintained. Assisting with collections, risk mitigation, and continuous client satisfaction initiatives. What You Bring A bachelor's degree (strongly preferred); aviation or finance background a plus. 4-7 years of relevant experience in client services, operations, or finance. Strong understanding of financial tools and reporting. Accounting experience (preferred). Familiarity with SAP, CTA/FOS, or similar enterprise systems (preferred). Advanced proficiency in Microsoft Office, especially Excel and PowerPoint. Strong communication and interpersonal skills. Ability to work flexible schedules, including occasional nights, weekends, or holidays. Willingness to travel for client meetings, industry events, and team functions. A proactive, solution‑oriented mindset with excellent attention to detail. Why Join Us? Be part of a dynamic, growing aviation company with global reach. Work on high‑impact projects that support executive clients and luxury aircraft operations. Collaborate with experienced professionals in a supportive team environment. Enjoy opportunities for growth, development, and advancement Ready for Takeoff? If you’re passionate about aviation, thrive in a client‑facing role, and want to grow in a dynamic, fast‑paced environment—we’d love to hear from you. Apply now and be part of something exceptional. #J-18808-Ljbffr

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