Customer Service Operations Specialist

SWIFT SEARCH GLOBAL PTE. LTD. is seeking a Customer Service Executive (Operations Support) to provide administrative and customer support across multiple business services. The role focuses on handling customer enquiries, coordinating operational activities, supporting lead management, and ensuring smooth communication between internal teams. You will handle...

A global real estate and management services firm in Singapore is seeking a Customer Service Officer to provide information and resolve daily inquiries related to products and services. The role involves handling service requests through various channels, managing call systems, and coordinating emergency actions. The ideal candidate should possess a diploma...

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a Customer Service Officer (Logistics) to coordinate daily operations with customers, warehouses and freight forwarders, and to process orders and arrange shipments. The role also involves monitoring inventory accuracy, reconciling stock discrepancies, maintaining cycle count records for...

This role is responsible for monitoring and optimizing the daily performance of our in-house AI Customer Service Agent. You will maintain and update the Knowledge Base (KB) and adjust AI skill configurations to improve reply accuracy, content timeliness, and customer satisfaction. Additionally, you will handle user issues that the AI cannot resolve to ensure...

UPS Supply Chain Solutions, Inc. in Singapore is seeking a dedicated Customer Service professional to support freight operations and drive excellent service levels.You will respond to inquiries, manage customer expectations, and collaborate with internal teams to improve processes. The role requires 2+ years in air/sea freight operations, strong English...

Monee is seeking a Customer Service Operations Manager in Singapore to lead workforce management, data analytics, and performance improvements for the customer service team. The role focuses on forecasting, scheduling, and daily monitoring to ensure efficient resource allocation and smooth operations.You will leverage analytics to drive improvements in...

About Monee Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology. Monee delivers a comprehensive range of digital financial products and services, including...

Brixx Derma is seeking a customer operations associate in Singapore. You will handle messages and warranty cases for 2–3 hours daily, 6 days a week, with one fixed rest day. Most work is remote, with a weekly warehouse visit to AMK/Bishan to receive returns and run QC checks.You may assist events like livestreams or pop-ups and support multiple platforms...

The Alternative Story Learning Centre Pte. Ltd. is seeking a Full-Time Frontline Executive to engage customers and provide administrative support to customers and teachers.You will be the backbone of our centre operations, bringing organisation, a friendly smile and proactive problem-solving to the team. Based at Beauty World Centre (Bukit Timah) with a...