Executive/Senior Executive, Career Conversion Programme

7 hours ago

singapore Singapore National Employers Federation Full-time
Key Duties and Responsibilities
  • Programme Administration & Management: Oversee day-to-day administration of CCPs, including processing applications, reviewing documentation, identifying discrepancies, and preparing progress updates and ad-hoc reports for submission to Workforce Singapore (WSG).
  • Grant & Claims Processing: Manage supporting documents, process claims for timely disbursement, and ensure adherence to established service standards for applications, claims, and enquiries.
  • Compliance & Audit Support: Monitor compliance with funding guidelines, maintain audit-ready documentation, and support internal and external audits.
  • Employer Engagement: Engage employers through calls, meetings, and follow-ups to promote CCPs, address enquiries, and guide them through application and claims processes.
  • Programme Marketing & Outreach: Prepare presentation materials, success stories, and case studies; support the promotion of CCPs through targeted communication.
  • Event Planning & Advisory Activities: Plan and organise outreach events such as workshops, seminars, and briefings to raise awareness and provide advisory support to employers and participants.
  • Stakeholder Coordination: Liaise with government agencies, training providers, and industry associations to ensure smooth programme facilitation and issue resolution.
Requirements

Required:

  • Degree in any discipline or diploma
  • Strong organizational and documentation skills with attention to detail
  • Proficiency in Microsoft Office (Excel, Word, Powerpoint)

Preferred:

  • Familiarity with administration of government schemes – workforce or workplace initiatives
  • Experience in claims processing, audit support, or employer outreach
  • Strong communication and presentation skills

Core Competencies:

  • Analytical and problem-solving mindset
  • Ability to manage multiple priorities and deadlines
  • High level of integrity and accountability
  • Pro-active, service-oriented, and collaborative approach