Customer Service Lead: Drive Support Excellence

Hatch Asia is seeking an Airfreight Customer Service Manager to lead the Airfreight CS department and ensure smooth operations and superior service.You will collaborate with the Airfreight Operations team to ensure end-to-end execution from job creation to billing, while monitoring SLAs and KPIs. Candidates should have a minimum degree in business/logistics...

STAFFELLA RECRUITMENT AGENCY is seeking a dynamic Customer Experience Operations Manager in Singapore to lead front-line service operations and transform the customer journey from inquiry to fulfillment.You will champion process efficiency, drive KPI-driven performance, and collaborate with Sales, Logistics, and Procurement to ensure order accuracy and...

APBA TG Human Resource Pte Ltd is seeking a Customer Service Officer (Team Lead) for a 1-year contract near Jurong East MRT. You will guide daily contact centre operations and drive service quality.You will coach a team of 10+ CSOs, handle escalations, monitor KPIs, and collaborate with clients and vendors to ensure smooth service. The role requires 2–3...

luxury careers pte. ltd. in Singapore is seeking an experienced Store Manager to lead daily operations of a flagship boutique within a luxury lifestyle group. You will optimize store efficiency, coach a high-performing team, and ensure flawless customer experiences in a fast-paced retail setting. Your role focuses on driving sales through KPI monitoring,...

Spa Menu in Singapore is seeking a Branch Manager for our beauty salon to oversee daily operations, lead Beauty Consultants, Therapists and Customer Service staff, and drive monthly sales targets. You will coach staff, maintain service standards, manage inventory and appointments, and ensure exceptional client experiences while upholding SOPs and brand...

Good Job Creations (Singapore) Pte Ltd is seeking a seasoned Customer Service professional to join our operations. You will manage daily inquiries, investigate escalated issues, and drive improvements to the customer experience. The role requires fluency in Japanese, strong English, and at least four years in customer service. You will mentor teammates,...

Kerry Consulting is seeking a Customer Service Supervisor based in Singapore to lead a small team while directly handling critical customer service, order management and service excellence across APAC. You will coordinate with Sales, Logistics, Planning, Regulatory and Finance to ensure seamless operations and high customer satisfaction. Ideal candidates...

A leading recruitment agency in Singapore is seeking a Field Service Manager for the ACMV/HVAC industry. The successful candidate will oversee field service operations, lead a team of technicians, and ensure customer satisfaction. Applicants should have a Degree in Engineering and at least 5 years of experience in the field. This position involves strategic...

Aura Curtain Production Pte. Ltd. in Singapore seeks an experienced operations supervisor to oversee daily business operations, ensuring smooth workflow and high service quality. You will lead and motivate staff, plan schedules, and report to management to support business growth.The role requires strong leadership, effective communication, and proactive...