Guest Service Executive

7 days ago

Singapur, Singapore AMARA SANCTUARY SENTOSA Full time

JOB RESPONSIBILITIES Perform check-in and check-out duties. Handle guests’ feedback with empathy and a focus on guest satisfaction. Manage guest requests and enquiries professionally to ensure seamless stay experience. Maintain accurate accounting of transactions and cash float. Ensure folios and charges are keyed into system and maintain accurately. Facilitate guest departure by providing accurate statements, checking for guest satisfaction and collecting all payment data. Supporting the Concierge on transportation arrangements. Supporting the Concierge in handling guest enquiries relating to tourist and transport information in Sentosa and Singapore. Perform any other duties assigned by the Duty Manager. JOB REQUIREMENTS Maintain the highest standards of professionalism, ethics, grooming and attitude towards staff and guests Good interpersonal and communication skills Customer service oriented GCE ‘O’ levels and above Able to work on rotating shifts, weekends and public holidays Knowledge in HMS would be an added advantage #J-18808-Ljbffr

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