Assistant Guest Experience Manager

Get AI-powered advice on this job and more exclusive features. The Assistant Manager in Guest Experience & Ticketing supports the overall operations of the department by assisting in planning, budgeting, and service delivery. This role ensures compliance with ticketing policies, monitors operational performance metrics, and contributes to service...

The Assistant Manager in Guest Experience & Ticketing supports the overall operations of the department by assisting in planning, budgeting, and service delivery. This role ensures compliance with ticketing policies, monitors operational performance metrics, and contributes to service improvements through data insights and frontline feedback. The Assistant...

Guest Experience Expert (Call Center Executive) Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 Schedule: Full Time Position Type: Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate...

Guest Experience Expert (Front Desk Executive) Join to apply for the Guest Experience Expert (Front Desk Executive) role at W Hotels Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of...

Job Responsibilities: Perform the role of Department Duty Manager, acting as the main point of contact to support communication and decision-making for the Guest Experience team during daily operations and ad-hoc special events. Provide leadership and direction through coaching, counselling, and conducting performance reviews to guide team development and...

Are you presentable, bubbly, friendly, and full of energy? ✨ We’re looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you! Job Description: Offer a warm, friendly welcome as guests enter. Assist with any special...

Tasks and Duties: Monitor club lounge reservations, seating availability, service, safety and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables and other tools. Prepare and serve hot, cold and/or alcoholic beverages. Stock ice, glassware and beverage supplies. Anticipate and communicate replenishment needs promptly. Complete...

Overview Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

Overview Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors...

Preferred Qualifications: Availability to work weekends (5-day work week, Monday – Sunday rotation) At least 3 years prior experience in hospitality, hotel, or healthcare industry preferred Strong customer service and communication skills, with attention to detail Fluency in English; proficiency in other languages is an advantage Pleasant personality with...