Senior Technical Analyst

1 day ago

Singapur, singapore PERSOL SINGAPORE PTE. LTD. Full-time SGD 180,000 Contract

Note: This role is a 12 months contract role with our MNC Client.

Responsibilities

  • Provide Level 3 production support for credit card and banking applications, including incident investigation, root cause analysis, and batch recovery activities.
  • Analyze transaction logs, files, and system outputs to diagnose and resolve production issues.
  • Develop and implement system enhancements, new functionalities, and regulatory or business-driven changes.
  • Design, code, test, and deploy online and batch processing solutions.
  • Support digital banking initiatives involving credit card servicing, loan products, balance transfer services, and customer self-service capabilities.
  • Perform data mapping, interface analysis, and integration support between host systems and external platforms.
  • Participate in system testing, UAT support, implementation planning, and production releases.
  • Collaborate with business users, project managers, developers, and vendor teams to deliver technology solutions.
  • Prepare technical documentation, effort estimates, impact assessments, and operational procedures.
  • Support management, compliance initiatives, disaster recovery exercises, and platform upgrades.

Skills/Requirement

  • 8+ years of experience in banking or financial services technology.
  • Strong experience in credit card processing systems and card management platforms.
  • Proven experience in application development, support, and maintenance within IBM Mainframe environments.
  • Hands‑on experience supporting mission‑critical banking production systems.
  • Experience working with regional banking operations and multi-country implementations.

Technical Skills

Mainframe Technologies

COBOL / COBOL II
COBOL-CICS

Utilities & Tools

  • TSO/ISPF
  • File Aid
  • Xpediter for COBOL and CICS
  • EasytrieveEndevor / Source Tracking Systems (STS)

Operating Systems

  • OS/390
  • MVS/ESA
  • Microsoft Windows
  • macOS

Databases & File Systems

  • VSAM
  • QSAM
  • Connect: Direct
  • File Transfer Utilities

Preferred Experience

  • Credit card issuing and acquiring systems.
  • Digital banking and mobile banking platforms.
  • Loan and installment payment products.
  • Payment processing, Visa and Mastercard compliance projects.
  • Production support in large-scale banking environments.
  • Batch processing and settlement systems.
  • CICS region setup and system administration support.