FOOD SERVICES OPERATIONS MANAGER

2 weeks ago


Singapur, Singapore TKSH PTE. LTD. Full time

Oversee Daily Operations - Manage food service processes, from kitchen efficiency to customer service, ensuring smooth operations. Staff Management & Training - Recruit, train, and oversee employees, ensuring high performance and adherence to service standards. Customer Service & Satisfaction - Monitor customer feedback, address complaints, and enhance dining experiences to build loyalty. Inventory & Supply Chain Management - Manage ordering, stock control, and supplier relationships to ensure cost-effective and timely procurement. Financial Planning & Cost Control - Track revenue, manage budgets, control food and labor costs, and improve overall profitability. Menu Planning & Optimization - Collaborate with chefs to design menus, control food costs, and ensure profitability while maintaining quality. Marketing & Business Development - Implement promotional campaigns, partnerships, and loyalty programs to drive sales and attract new customers. Technology Integration & Process Optimization - Use POS systems, online ordering platforms, and automation tools to enhance operational efficiency. Crisis Management & Problem-Solving - Address operational challenges, handle emergencies, and ensure business continuity in unexpected situations. Maintain and manage kitchen expenses, food costs, inventory, and staffing within budgetary limits. Able to do shift work.



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