Global IT Application Support Analyst

Peninsula is seeking an Application Support Analyst in Singapore. The role is part of the global Application Support team and focuses on business-critical applications, integrations and processes used by trading, operations, invoicing and legal teams. You will investigate incidents, analyze data issues, coordinate resolution with internal teams and...

The Application Support department provides first and second level support for front-office, middle-office, market data and STP platforms across the BGC group (BGC/GFI/Cantor Fitzgerald/RP Martin/Sunrise/FixedIncomeSolutions/Aurel), with coverage across FX, Rates and Credit markets. This Client Services Analyst role is a customer-facing trading application...

Responsibilities Manages user requests & incidents in a timely manner : Prioritizes User requests based on their urgency, their criticality and their context & ensures adequate and efficient communications toward relevant stakeholders during incident management process (major or minor). Ensures Daily support tasks : Ensures sanity checks are...

Objective: To perform business applications in order to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This...

Application Support Analyst Department: IS Employment Type: Full Time Location: Singapore Reporting To: Jattu Clara Kallon Description We are looking for a highly motivated and proactive Application Support Analyst to join our growing Application Support team. This is a hands-on role at the heart of Peninsula's global operations, supporting the...

About the role: Application Support Analyst (on site 5days) This role involves problem-solving to support trading applications and exchange connectivity for Global Derivatives Markets. Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies....

Key Responsibilities Support and troubleshoot issues with the platforms. Support existing solutions on the platforms. Track and monitor updates to the platforms and implement necessary updates and changes. Implement, maintain, and continuously review governance and security controls to ensure platform compliance. Skillset (Must Have) Possess a...

Join a leading global technology company supporting critical trading and market infrastructure solutions. We are looking for a customer-focused Support Analyst who enjoys solving problems, building relationships, and learning new technologies in a fast-paced environment. This is an excellent opportunity for someone looking to grow into a more client-facing...

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world's 10th largest bank by total assets. Our Singapore center is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches...