Livestream Backend Support

2 weeks ago


Singapur, Singapore EVERBRIGHT PET FOODS PTE. LTD. Full time

About the Role We are looking for a reliable and efficient Livestream Backend Support team member to assist our livestream hosts during TikTok Live sessions. You will handle product preparation, comment monitoring, order coordination, and ensure smooth flow between warehouse, packers, and the livestream hosts.This role is ideal for someone organised, fast-paced, and comfortable working behind the scenes.Job Responsibility Livestream Operations Prepare all items for daily livestreams (orchids, plants, pet treats, accessories). Tag, label and arrange products in sequence for the host. Manage on-screen tools (pin products, adjust camera angle, highlight bundles). Assist the host during live: passing items, changing setups, product measurements, etc. Customer & Comment Support Monitor TikTok comments and respond to basic questions. Flag important queries to the livestream host. Help clarify product information and guide customers to buy. Order Fulfillment Coordination Coordinate with packers for post-live fulfilment. Ensure sold items are correctly allocated and labelled. Support the warehouse team during high-volume days. General Operations Simple packing duties when needed. Maintain livestream area cleanliness and readiness. Support daily store or warehouse operations during non-live hours. Requirements Fast learner, organised and proactive. Comfortable working in a fast-paced environment. Basic understanding of TikTok Live features (training provided). Able to multitask between livestream, comments and fulfilment duties. Team player with positive working attitude. Working Hours 5.5 days per week 44 hours/week with flexible shifts (aligned with livestream schedule) Benefits Staff discounts on orchids, pet treats and accessories Training provided Career progression into Operations, Livestream Specialist or E-commerce roles



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