Technical Training Instructor
3 days ago
We are looking for a highly experienced technical engineer to join our team of technical trainers. The instructor will be responsible to engage in various training and development activities with senior instructors, NPI engineers, manufacturing engineers and PSO team members. The instructor is expected to master the technical know-how of the assigned tools, develop training material, create training plans, validate service documentation/procedures and deliver well-managed training to field engineers. Detailed responsibilities include: Develop and deliver technical training on service, maintenance, installation, repair, and troubleshooting.o Use the combination of product technical skills and training skills together to deliver high-quality service training to KLA field service engineers, technical support engineers, and install engineers and external customers. Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain a high level of technical skills and stay up to date on new product changes and updates.o Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans. Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts, time and resource requirements; maintains action trackers and project documentation. Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans. Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augment reality models and simulations to deliver highly engaging learning experiences. Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades. Follow and apply standard training design and development best practices, formats and templates. Review and validate service procedures on the tool. Assess the need to update documentation. Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly. Minimum Qualifications An engineering degree in optical, mechanical, or electrical engineeringo Preferred experience on ICOS products (CI/Zeta). Experience on any of the W2T ICOS tools will be a plus. Experience on other inspection equipment backed by in-depth manufacturing or service experience will be considered. Experience in preparing training curricula and delivering technical training. Prior experience in conducting or supporting technical training will be a plus. Strong written and verbal English language skills. Strong presentation skills with ability to communicate comfortably with international audience Demonstrated strong documentation skills and ability to capture the technical knowledge and discussions on the paper to develop systematic training material.
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