Senior Manager, Key Account Strategy, Project Management

Overview

Senior Manager, Key Account Strategy, Project Management & Commercial Planning – based in Bangkok. This role shapes the future of Agoda's Key Accounts supply pillar by driving growth and optimization, serving as a bridge between Key Accounts and senior leadership. It requires a consulting mindset, strong analytical skills, and hands-on execution capabilities.

• Strategy & Direction: Develop and implement a cohesive strategy for the Key Accounts team to guide future growth and optimization. Build tailored, chain-specific strategies to empower account management teams. Conduct thorough analyses to inform decisions and identify growth opportunities. Translate data insights into compelling narratives and business cases, and present findings to senior leadership.
• Execution & Operational Excellence: Act as a trusted problem-solver for account management teams, drive the execution of high-impact projects, and ensure timely delivery of deliverables. Develop and enhance tools, processes, and metrics to improve efficiency and ensure accurate data for decision-making. Be hands-on when needed to ensure quality and timeliness of outputs.
• Cross-Functional Collaboration & Stakeholder Engagement: Serve as a strategic advisor and liaison between Key Account Managers and leadership to ensure alignment on priorities. Collaborate across product, marketing, finance, and operations to execute initiatives. Identify and address needs from the Key Accounts team and transform them into actionable initiatives. Build strong relationships with senior stakeholders across Agoda departments.

• Educational Background: Bachelor’s degree in a relevant field; advanced degree (e.g., MBA) preferred.
• Experience: 6–8 years in management consulting or strategy-focused roles, ideally in e-commerce, OTAs, or travel. Experience managing large, cross-functional projects with multiple stakeholders.
• Analytical Skills: Strong data analysis and problem-solving abilities; proficiency in data visualization tools (e.g., Tableau, Metabase).
• Communication Skills: Exceptional written and verbal communication; ability to present complex ideas clearly.
• Execution: Ability to manage multiple projects simultaneously and deliver high-quality results on tight deadlines.
• Collaboration: Proven ability to work across teams and influence stakeholders at all levels.
• Mindset: Entrepreneurial and results-driven with a get-it-done attitude.

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels, properties, flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees represent 95+ nationalities in 27 markets, fostering a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. Employment is based on merit and qualifications. We may keep your application on file for future vacancies unless you request removal.

We do not accept unsolicited third-party or agency submissions. If we receive such submissions, we reserve the right to contact and hire the candidate directly without a recruitment fee obligation.