Intelligence Group Manager – Senior Vice President

Role: CSIS Global Security and Intelligence Centers (GSIC) Intelligence Group Manager. Location: Singapore. This position is based in Singapore with a hybrid work arrangement. Internal Job Title: Info Security Ops Group Mgr - C14.

• Manage and execute GSIC operations inclusive of four key processes: CCTV/alarm monitoring and response; disruptive, targeted, executive threat intelligence monitoring and response; workplace violence program; and traveler assistance program.
• Manage and coach multidisciplinary and cross-functional team, including direct employees and non-employees; ensure team members execute current operating procedures for monitoring and response.
• Maintain effective interaction models with CSIS Anchors to ensure timely escalation and coordination for security and crisis management response.
• Collaborate with CSIS Project Management and Technology (PM&T) to align business requirements with technology and systems support.
• Support Risk and Controls and Transformation; ensure necessary cross-border data transfer approvals and data privacy considerations.
• Maintain KPIs per Security Policy and Governance, Intelligence Governance, and Business Analytics and Data Governance to report productivity and risk management of the GSICs.
• Coordinate training and supervise the function, considering the criticality, distributed 24/7 operations.
• Develop guidance and governance for engagement with local enforcement and government agencies where Citi operates.
• Source and manage GSIC vendors and monitor KPIs, vendor-employee performance and training.
• Assess risk in business decisions to safeguard Citi's reputation and assets, drive compliance with applicable laws and regulations, maintain ethical standards, escalate and report control issues, and supervise others.

• 6+ years of relevant experience, with at least 3 years in a management role.
• Established experience in security operations.
• Experience in a security center with CCTV monitoring/response, intrusion detection, escalation and reporting.
• Familiarity with banking security regulations and compliance standards.
• Background in corporate security or critical infrastructure protection.
• Experience coordinating with law enforcement and intelligence agencies.
• Strong knowledge of threat assessment and risk management strategies; familiarity with protective intelligence; experience leading high-stakes incident and crisis response.
• Effective communication and coordination skills for cross-functional teams (IT, legal, compliance, risk management).
• Knowledge of physical security and geopolitical risks affecting Citi's global operations.
• Ability to brief executives, stakeholders, peer institutions and government agencies for threat intelligence sharing; experience in military, law enforcement, or intelligence contexts can be an asset.

• Extensive experience managing a Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real-time threat management.
• Deep background in security technologies including access control, surveillance, and threat detection systems (CCTV and Intrusion Detection).
• Crisis response experience, coordinating with cross-functional teams and stakeholders to minimize incident impact.

• Bachelor's degree, preferably in Security Management, Criminal Justice, Risk Management, International Relations or similar field
• Master's Degree preferred

To apply, visit Citi jobs site:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Job Family Group: Technology
• Job Family: Information Security
• Time Type: Full time

Seniorities and other details are provided in the job posting.

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