Customer Relationship Consultant
3 weeks ago
Join to apply for the Customer Relationship Consultant role at StarHub . 2 weeks ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Job Description This role is based in Malaysia. Inbound Call Management: Handle Sales, Salvage & Termination hotline inquiries, promote our products and services, and provide prompt and professional responses to customer questions to close sales and build strong customer relationships over the phone. Resolve customer issues efficiently, ensuring high levels of customer satisfaction. Provide accurate product information, pricing, and solutions to meet customer needs. Proactively perform upselling and cross-selling of additional StarHub services. Maintain accurate customer records in the CRM system, ensuring all interactions are documented. Outbound Sales Activities: Conduct outbound sales calls to potential and existing customers to promote telecommunication products and services (e.g., internet, mobile plans, or bundled packages). Identify customer needs and provide tailored solutions that meet their requirements. Proactively perform upselling and cross-selling of additional telecommunication services. Follow up on leads generated through marketing campaigns, referrals, or inquiries. Achieve or exceed individual and team daily, weekly, and monthly sales targets to meet all KPIs set out in Service Quality Standards and Balanced Scorecard. Qualifications Proven experience in telesales, customer service, or a related role (telecommunication industry experience is a plus). Strong verbal communication and active listening skills. Ability to handle high call volumes while maintaining quality and professionalism. Goal-oriented mindset with the ability to handle objections and close deals effectively. Excellent problem-solving skills and a customer-first mindset. Highly motivated and sales-driven individual who is also an excellent team player. Proficient in using CRM systems, telecommunication tools, and Microsoft Office applications. Seniority level Entry level Employment type Full-time Job function Other Industries Telecommunications Referrals increase your chances of interviewing at StarHub by 2x. Set job alerts for roles like: Customer Advisor Customer Experience Specialist (Interaction Centre) Senior Guest Experience Officer (Contact Centre) Customer Service Delivery Support Coordinator, Operational Excellence, Shopee Xpress SG Principal Customer Success Manager, Global Clients Customer Service (Contact Centre) | Bank | Contract up to $3800 Customer Service Officer (Government/ 5 Days) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Customer Relationship
4 days ago
Singapur, Singapore VMAXWELL PTE. LTD. Full timeKey Responsibilities Build and maintain long-term relationships with clients from the Greater China region. （Mainland China, Hong Kong, Macau, Taiwan) Act as the main point of contact between clients and internal departments (accounting, tax, corporate secretarial). Understand clients’ business needs and provide timely, professional support throughout...
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Immigration Consultant
7 days ago
Singapur, Singapore Globevisa Consultant Pte Ltd Full timeJob Title Immigration Consultant (Sales) Key Responsibilities Communicate professionally with high-net-worth clients to assess their immigration needs and provide tailored solutions. Proactively identify and reach out to potential clients, schedule consultations, and build long-term relationships. Diligently follow up with clients to address concerns and...
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Customer Consultant Executive
2 days ago
Singapur, Singapore FIVESTEAD Full timeJob Description & Requirements Looking to rejoin the workforce or pivot to something new — without giving up your flexibility? We’re hiring Customer Consultant Executives who enjoy people-focused work and want to support sales teams behind the scenes. This is perfect for mid-career switchers, homemakers, or those seeking stable, remote work with a...
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Customer Relationship Executive
2 weeks ago
Singapur, Singapore HUA CHENG EDUCATION CENTRE PTE LTD Full timeJob Scope Provide course consultation to prospective customers Attend to walk-ins and telephone enquiries Process and administer new student’s enrolment Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s. Centre operations Handle and resolve feedback and complaints...
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Client Relationship Manager
3 weeks ago
Singapur, Singapore Income Insurance Limited Full timeJoin to apply for the Client Relationship Manager role at Income Insurance Limited Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be...
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Singapur, Singapore Microsoft Full timeOverview Senior Technical Consultant, Dynamics365 Customer Engagement – Microsoft North West Community Development Council, Singapore The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals. Key responsibilities involve translating...
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Client Relationship Manager
3 weeks ago
Singapur, Singapore JA & Partners - Đầu Tư Định Cư Full timeClient Relationship Manager (Immigration Investment) Develop detailed plans to expand and grow the customer network. Provide consultation on product information, investment programs, and residency options that suit customer needs. Maintain strong relationships with customers, ensuring they have the best service experience. Collaborate with other specialized...
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Singapur, Singapore Microsoft Corporation Full timeSenior Technical Consultant, Dynamics365 Customer Engagement Overview The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals. Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and...
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Singapur, Singapore Microsoft Full timeOverview Senior Technical Consultant, Dynamics365 Customer EngagementMicrosoft South East Community Development Council, Singapore Responsibilities Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations. Implementation: Deliver Dynamics...
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Relationship Manager
3 weeks ago
Singapur, Singapore GaiGai Pte Ltd Full timeAbout Us Founded in 2015, GaiGai is one of Singapore’s largest and fastest-growing offline dating agencies, under the Paktor Group. Each year, we connect thousands of singles through a unique blend of modern technology, personalised matchmaking, and curated social events. With an extensive database of quality clientele and dedicated Relationship Managers,...
