Senior Solutions Engineer

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FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. As FreeWheel expands into the Asian market, this position will provide specific product and technical knowledge, advice and solutions to local account teams and customers for new deployments, expansion projects and internal initiatives on FreeWheel's ad-serving platforms that enable customers to stream, track and monetize content online.

We're looking for a skilled and motivated Senior Solutions Engineer to join our Singapore office. You'll help bring FreeWheel's technology to life by supporting key product implementations and ensuring clients get the most out of our ad-serving platforms. You'll act as a technical expert during sales and deployment processes, working closely with clients and internal teams to solve complex challenges. Your insights will help shape best practices and improve how our products are used globally.

• Ensure the technical execution of FreeWheel's most demanding client initiatives
• Independently design, implement and document business and technical solutions for advanced client projects based on the ability to translate business requirements directly from customers
• Address major escalations and client-wide difficulties, assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases
• Act as primary liaison between Client Account Teams, Product- and Revenue teams for matters related to the CSE's clients, providing guidance and feedback on product usage and gaps or needs
• Provide advice to Marketing, Product Marketing and Revenue Development on "story", materials and product features
• Participate in pre-sales efforts to support the revenue team with technical insight into FreeWheel's technology and conduct product demos
• Provide training to internal teams, and occasionally to clients and partners
• Provide timely, technical support and problem resolution for escalated field service questions from Services team
• Provide client account coverage when requested by management to cover sickness/PTO or times of resource constraint
• Demonstrate ability to independently and effectively manage at least one enterprise and multiple standard client accounts
• Train and onboard new team members (buddy program)

• BA/BS degree
• 5-8 years experience in Adtech
• Senior level, proven track record of working independently from management with local teams – requires minimal guidance
• Strong communication skills – significant client interaction; ability to explain how technology solves business problems to diverse audiences
• Ability to determine own work priorities; acts as a resource for colleagues with less experience
• Solid skills with web/mobile technologies: JavaScript, HTML5, CSS, ActionScript 3, Objective C, XML, etc. The more the better
• Working knowledge of database structures and SQL
• Experience in programmatic ad serving (DSP/SSP) is a plus

FreeWheel, A Comcast Company, empowers all segments of The New TV Ecosystem. We provide technology, data enablement and convergent marketplaces to enable buyers and sellers to transact across all screens and data types. We have offices worldwide; for more information, please visit freewheel.com.

Comcast is proud to be an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education: Bachelor\'s Degree preferred; Comcast may consider related coursework and experience. Relevant Work Experience: 5-7 years.