Indoor Sales Coordinator

4 weeks ago

Singapore HCH CLEANING SERVICES PTE. LTD. Full time
Indoor Sales Coordinator

Working hours : Mon-Fri 8.30am-6pm

Salary : $2,400-$2,800 + Commission

About Us

HCH Cleaning Services is a leading provider of integrated cleaning solutions in Singapore, serving corporate offices, healthcare facilities, schools, and industrial sites. With certifications in ISO 9001, ISO 45001, and BizSafe, we pride ourselves on delivering sustainable, high-quality services through innovation and a client-centric approach.

We're looking for a proactive Indoor Sales Coordinator to join our team and ensure exceptional customer experiences while managing key client relationships.

Role and responsibility:

Involve managing customer inquiries via phone, email, and other virtual channels, providing product information, creating quotations, and processing sales orders. Also play a key role in building customer relationships and potentially contributing to sales growth.

Key Responsibilities of an Indoor Sales Role:

Responding to inquiries:

- Handling incoming calls and emails from potential and existing customers, addressing their questions and providing product information.

Quoting and Sales Documentation:

- Preparing and sending out sales quotations, processing sales orders, and potentially generating invoices.

Customer Relationship Management:

- Building and maintaining strong relationships with customers, potentially through follow-up calls and communication, to ensure customer satisfaction and encourage repeat business.

Order Fulfilment and Follow-up:

- Monitoring the progress of customer orders, expediting fulfilment, and ensuring timely delivery.

Problem Solving and Complaint Handling:

- Addressing customer complaints, providing appropriate solutions, and ensuring resolution.

Communication Skills:

- Verbal and written communication skills are essential for interacting with customers effectively.

Sales Skills:

- A basic understanding of sales techniques and the ability to identify and pursue sales opportunities is beneficial.

Any other ad hoc administrative

Requirement


• English and mandarin speaking


• Computer Literacy

Minimum Qualification

GCE 'O' Level / NITEC / Diploma (or equivalent).

Location : Link at AMK st 62

Nearest MRT :Yio Chu Kang

Company : Home Clean Home Services /hCH cleaning service

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