
Analyst/Associate, Transaction Banking Project Support
4 weeks ago
1 month ago Be among the first 25 applicants
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Job Summary:
The Analyst /Associate will be part of the migration team to assist implementation function in Client's side by performing installation, system integration set up, technical support and customer service tasks. Provide supporting tools for customers' transaction execution and provide response to client's inquiry. The Analyst will be required ensure effective communication, quality assurance, and risk management.
This role involves regular status updates to stakeholders (Internal and External), facilitating working group communications, and managing project documentation and deliverables.
Job Responsibilities:
Implementation / Integration
- Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products.
- Takes ownership of implementation case to ensure completion of migration / implementation / integration process.
- Track the migration activities to ensure timely and successful completion.
- Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.
- Participate in communication within working groups, ensuring all parties are informed and engaged.
- Follow up on project status and issues, highlight potential issues to team lead to ensure timely resolution and progress.
- Share information and interact with Clients to educate and inform about the ISO20022 project and related information.
- Ensure effective migration quality assurance processes are in place.
- Assess and ensure the overall customer impact and readiness towards proposed changes.
- Conduct quality assurance on the post-delivery impact of changes to ensure they meet the required standards.
- Escalate and intervene in issues within related working groups to ensure they are addressed promptly.
- Manage risks and issues, developing mitigation strategies to minimize impact on the project.
- Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.
- Knowledge in Corporate Banking Payments
- For Analyst - Minimum 1 year work experience in banking or fintech
- For Associate – Minimum 3 years work experience in banking or fintech
- Strong communication and stakeholder management skills.
- Excellent problem-solving and risk management abilities.
- Detail-oriented with a focus on quality assurance and customer impact.
- Ability to work effectively in a fast-paced, dynamic environment.
- Experience in XML-based message formats
- Experience in ISO20022 payment standard and SWIFT messages in MT/MX formats such as MT940/942/101, pain001, pacs008 and camt053 will be an added advantage.
- Familiarity with project - Simple IT / system related process / Customers Payment File Formats
- Knowledge of regulatory requirements and compliance in the financial sector.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
- Industries Financial Services and Banking
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