[PERM] System Server Engineer
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We are looking for a Server Engineer – SME (L3) with strong hands-on experience supporting and troubleshooting Lenovo, Dell, and HPE servers in enterprise environments.
Key Responsibilities- Install, configure, maintain, and troubleshoot Lenovo, Dell, and HPE physical servers .
- Manage server hardware components including CPU, memory, RAID, disks, power supplies, NICs, and storage controllers .
- Perform server firmware, BIOS, driver, and hardware lifecycle upgrades .
- Troubleshoot hardware failures and coordinate with Lenovo, Dell, and HPE support for warranty/RMA cases.
- Monitor server health, hardware alerts, performance, and capacity.
- Manage RAID configuration, disk replacement, firmware updates, and hardware diagnostics .
- Support server operating systems such as Windows Server and Linux .
- Work with virtualization platforms such as VMware ESXi and/or Microsoft Hyper-V .
- Support server deployments, migrations, upgrades, and decommissioning.
- Maintain server documentation, asset records, configurations, and operational procedures.
- Provide L2/L3 or SME-level technical support and resolve complex infrastructure issues.
- Participate in incident, problem, and change management processes.
- Provide technical guidance to junior engineers and act as the escalation point for server-related issues.
- 5–8+ years of experience in server/infrastructure engineering.
- Strong hands-on experience with at least two , preferably all three, of: Dell Power Edge HPE ProLiant Lenovo Think System
- Good knowledge of iDRAC, iLO, and Lenovo XClarity .
- Strong understanding of RAID, SAN/NAS, Fibre Channel, iSCSI, and enterprise storage .
- Experience with BIOS, firmware, drivers, hardware diagnostics, and server lifecycle management .
- Good knowledge of Windows Server and/or Linux .
- Experience supporting VMware or Hyper-V environments.
- Strong troubleshooting and root-cause analysis skills.
- Experience working with vendor support and hardware warranty/RMA processes.
- Good understanding of enterprise data-center operations.
- Dell Technologies certification
- HPE certification
- Lenovo certification
- VMware VCP
- Microsoft or Linux certifications
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