Senior Associate

1 day ago


Singapur, Singapore Khoo Teck Puat Hospital Full time

Senior Associate / Associate Executive, Acute and Emergency Care

The Senior Associate / Associate Executive will be responsible to assist the Operations Team and Nurse Manager in the daily administrative tasks of the A&E department. To facilitate patient flow processes in A&E Care Centre, perform administrative requests and address feedback received to enhance patient experience.

Major Duties and Responsibilities

(A) SPECIFIC

Data Management Role

  • To assist with collation and generation of the official and adhoc reports of the department
  • To send the official and adhoc reports to designated stakeholders in a timely manner
  • To assist with ordering of department items including consumables, stationeries, budgeted and adhoc items
  • To assist with activities that help to maintain and improve the department\'s cleanliness and tidiness
  • To prepare and assist with the induction activities of new staff supporting the Operations Team
  • To support nursing administrative tasks as requested

Management of flow and decantment of patients Role

  • Decantment To work with A&E doctors, nurses and Patient Service Associates (PSAs) to
  • Identify patients suitable for decant to the following institutions:
  • o another acute hospital
  • o community hospital
  • o nursing or care home
  • Halt assignatlon of beds prior to confiration/rejection of decant offer
  • Approach patients/Next-Of-Kins to offer decant
  • Process decant nanarwork with PSAs
  • Process decant paperwork with PSAs
  • Follow-up to ensure transfer is completed
  • Urgent referrals (


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