APAC Payroll Lead

Senior Program Specialist, HR Operations & Recruitment (IHRP-CA | CEI Certified)

About the role

Reporting to the Head of Global Payroll, the Regional Payroll Lead role is responsible for the successful planning, execution, and delivery of regional payroll services. Covering 8 jurisdictions - Singapore, Thailand, Japan, Hong Kong, China, South Korea, Malaysia and Australia.

The regional payroll lead is responsible to work with our payroll vendors to ensure end-to-end payroll process is efficient and accurate. The regional payroll lead is an expert in their field and will be accountable to support countries with data processing, payroll issue resolution, escalations and improvement projects. The lead should also be able to apply best-practice thinking around the Payroll space (operational practices).

The role holder should understand and adhere to compliance and local legislative requirements linked to the region they support. The role holder should be analytical, able to demonstrate initiative, and able to manipulate and analyse data and reports. The role holder should be comfortable managing escalations and challenging where required.

The role also requires the ability to contribute as part of the global payroll team to deliver against the required metrics and internal management reporting to ensure that the current payroll model is delivered on time and correctly the first time.

Activities required to perform in this role:

• Engage with key stakeholders across the business and geographies to ensure processes and governance and design is appropriate and fit for purpose.
• Delivery of payroll processing for each jurisdiction inclusive of out of cycle payments.
• Responsible for delivery of controls and risk management framework for our end-to-end global Payroll processes.
• Successful delivery of Finance posting files ensuring delivery is stable, supporting finance team with reports and reconciliation
• Support and manage escalations related to payroll and tax issues.
• Ensure that colleagues are paid according to regional pay dates, right first time, on time.
• Help ensure that the client is up to date with local payroll laws, regulations, and reporting requirements in each country of deployment, and that we are compliant in all payroll activities.
• Undertake quality assurance processes to ensure accuracy, timeliness, and integrity of payroll data and related processes in line with internal and external audit requirements.
• Support with delivery of payroll metrics and analytics to provide insights on payroll performance, costs, and trends.
• Work closely with the reward team to ensure all pay-related benefits are processed accurately via payroll where legislation requires.
• Continuously improve current processes and ensure SOPs are reviewed and updated.

To be successful in this role you will need:

• Experience working in a global organisation.
• 5 years of progressive experience working in regional payroll or in a similar role, managing payroll across multiple countries, within a global payroll function.
• Extensive experience in the Workday Payroll module.
• Subject matter expert on complex payroll-related issues including share-based compensation, employee mobility, local statutory requirements, and non-exempt employee pay.
• Strong understanding of upstream and downstream processes such as HR functions and payroll accounting.
• Knowledge of payroll processes, regulations, and compliance requirements such as Sarbanes-Oxley.
• Internal stakeholder and external supplier management skills.
• Analytical and problem-solving abilities, with high attention to detail.
• Good communication and people skills, with the ability to collaborate effectively with diverse stakeholders across multiple functions such as HR and Finance.
• Act as a subject matter expert on relevant Payroll processing.
• Proficient in using payroll software, HRIS systems, and Microsoft Office Suite.

Employment Type: Full-time

Location: Central

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