Senior Broker

2 weeks ago

Singapur, Singapore Marsh Full time

Overview

We are seeking a talented individual to join our Risk Management team at Marsh. This role will be based in Singapore. This is a hybrid role that requires working at least three days a week in the office.

Responsibilities
  • Serve as first point of contact for day-to-day communication on numerous and/or complex accounts, following up on correspondences and managing high-quality and timely communications.
  • Develop and communicate an understanding of client businesses by conducting client research, analysing industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
  • Support colleagues by managing day-to-day aspects of designated accounts including billing transactional work, generating and coordinating timelines, liaising between senior colleagues and clients, and representing the business to ensure compliance and client satisfaction.
  • Manage account concerns and address issues in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
  • Collect insights and information on client satisfaction and report results to senior colleagues offering context and suggestions on how best to ensure account satisfaction and retention.
  • Begin to build professional relationships with counterparts at client organizations.
  • Have a good understanding of the company's service offerings and market trends to enhance work performance, enrich client interactions and develop sales capabilities.
Qualifications
  • Bachelor’s Degree in any discipline
  • 5 years of relevant experience in the insurance or reinsurance industry
  • Excellent verbal and written communication skills
  • Outstanding analytical thinking and problem solving skills
Desirable attributes
  • Curiosity to learn
  • Positive attitude
  • Adaptability to thrive in complex environments
Why join our team
  • Professional development opportunities, interesting work and supportive leaders.
  • Inclusive culture with collaboration across talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Opportunities, benefits and rewards to enhance your well-being.
Company and context

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are committed to hybrid work with at least three days per week in the local office, and to an anchor day where teams are together in person.

Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industries: Insurance and Business Consulting and Services
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