VP, Operations Team Head, CBGO, Group COO
2 days ago
Join to apply for the VP, Operations Team Head, CBGO, Group COO role at DBS Bank
Business FunctionMaintaining operational efficiency and delivering high-quality service within the Deposits & Unsecured Lending Operations department.
Responsibilities- Oversee and manage the day-to-day operations of the Consumer Banking Operations team, ensuring efficient and effective service delivery to internal and external customers
- Develop and implement operational strategies, policies, and procedures to optimize workflow, enhance productivity, and maintain compliance with regulatory requirements
- Analyze and interpret data to identify areas for improvement, and implement solutions to enhance operational efficiency and customer experience
- Collaborate with cross-functional teams to identify and address operational challenges, and drive continuous improvement initiatives
- Manage and develop a team of professionals, providing guidance, coaching, and performance feedback to ensure high levels of engagement and productivity
- Experience in banking operations knowledge and control standards is an added advantage
- Minimum 8-10 years of experience in a senior operations role within the banking or financial services industry
- Strong analytical skills, self-driven and proactive, and able to work under stress
- Demonstrated ability to lead and manage a team, with a track record of driving operational excellence and continuous improvement
- Excellent problem-solving and decision-making skills, with the ability to think strategically and implement practical solutions
- Demonstrate good communication and presentation skills
- People Manager experience and exhibits good People Management skills
Primary Location
Singapore-DBS Asia Hub
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Sep 7, 2025, 4:00:00 PM
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