VP, Operations Team Head, CBGO, Group COO

3 weeks ago

Singapore DBS Bank Full time
VP, Operations Team Head, CBGO, Group COO

Join to apply for the VP, Operations Team Head, CBGO, Group COO role at DBS Bank

Business Function

Maintaining operational efficiency and delivering high-quality service within the Deposits & Unsecured Lending Operations department.

Responsibilities
  • Oversee and manage the day-to-day operations of the Consumer Banking Operations team, ensuring efficient and effective service delivery to internal and external customers
  • Develop and implement operational strategies, policies, and procedures to optimize workflow, enhance productivity, and maintain compliance with regulatory requirements
  • Analyze and interpret data to identify areas for improvement, and implement solutions to enhance operational efficiency and customer experience
  • Collaborate with cross-functional teams to identify and address operational challenges, and drive continuous improvement initiatives
  • Manage and develop a team of professionals, providing guidance, coaching, and performance feedback to ensure high levels of engagement and productivity
  • Experience in banking operations knowledge and control standards is an added advantage
Requirements
  • Minimum 8-10 years of experience in a senior operations role within the banking or financial services industry
  • Strong analytical skills, self-driven and proactive, and able to work under stress
  • Demonstrated ability to lead and manage a team, with a track record of driving operational excellence and continuous improvement
  • Excellent problem-solving and decision-making skills, with the ability to think strategically and implement practical solutions
  • Demonstrate good communication and presentation skills
  • People Manager experience and exhibits good People Management skills
Job Details

Primary Location
Singapore-DBS Asia Hub

Job
Operations

Schedule
Regular

Job Type
Full-time

Job Posting
Sep 7, 2025, 4:00:00 PM

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