Content Quality Analyst

4 days ago

Singapur, Singapore Thriwe Inc. Full time

Be the pioneers of the journey called Innovation

  • Working Hours - 9 hrs, Rotational (Day/Night)
  • Working Days - 5 Days
About Thriwe

Thriwe is a technology driven, one-stop solution for Loyalty & Benefits, catering to both National and International Markets. Founded in the year 2011 with headquarters in India and offices across UAE, Singapore, and Saudi Arabia; Thriwe provides an ecosystem that delivers premium Customer Acquisition, Retention, & Allegiance services to the world’s leading Financial Institutions & Card Networks. With over 1,00,000+ partner associations and service delivery presence in 130 countries worldwide, we empower clients to invigorate engagement with their most valuable customers.

Job Summary
  • Content Review & Editing: Review and edit content for grammar, spelling, punctuation, and overall readability. Ensure content follows the company’s style guide and tone of voice.
  • Accuracy & Consistency: Verify the accuracy of information, data, and sources used in content. Maintain consistency across all content formats and platforms.
  • Quality Assurance: Develop and implement processes for content quality checks and reviews. Monitor content performance and suggest improvements for better engagement and clarity.
  • Alignment: Work closely with the product and tech teams to improve the overall content display and user experience.
  • Collaboration: Work closely with content writers, editors, designers, and other teams to ensure content is delivered on time and meets all quality expectations.
  • Content Audits: Perform regular audits of existing content to assess quality, relevancy, and compliance with brand standards. Recommend updates or improvements.
  • Feedback & Training: Seek constructive feedback on content from the clients to improve the overall quality of content.
  • Reporting: Track and report on content quality metrics and assist in developing strategies to enhance content performance across various platforms.
Requirements
  • Education: Bachelor's degree in English, Communications, Journalism, Marketing, or a related field.
  • Experience: 2+ years of experience in content editing, writing, or quality assurance in a content-driven environment.
  • Skills:
    1. Strong knowledge of grammar, syntax, and content editing tools.
    2. Ability to analyze and critique content for clarity, accuracy, and engagement.
    3. Excellent attention to detail and organizational skills.
    4. Ability to collaborate effectively across teams.
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