Active Directory Engineer
1 day ago
Singapur, singapore
Infinite Computer Solutions Pte Ltd
Full-time
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Scope of Work – Active Directory Account Management
1. AD Account Creation & Management
- Process new user account requests based on approved Change Requests (CRs) / access forms
- Off-board (disable/remove) user accounts within 5 working days upon notification of staff exit, transfer, or CR instruction
- Password & Lockout Support: Resolve Tier 1/2 service requests for password resets and troubleshooting locked-out accounts.
2. Documentation for Audit
- Maintain up-to-date SOPs for AD account creation, modification, and deletion
- Document evidence of approvals (CR forms, email approvals, ticket references) for each account action
- Prepare and maintain audit trail logs mapped to CR numbers
- Ensure documentation is version-controlled and readily retrievable for audit requests
- Support internal/external audit queries with timely evidence submission
3. Logs Management
- Ensure AD logs (account creation, modification, deletion, login activity) are captured and retained per retention policy
- Monitor logs for anomalies (e.g., unauthorized account creation, privilege escalation)
4. Periodic Account Review
- Conduct scheduled (monthly) user account reviews with Clients
- Coordinate account recertification and follow up on remediation actions
- Document review outcomes and closure evidence for compliance records
5. Reporting & Compliance
- Provide monthly summary reports on account activities and review findings
- Ensure all activities comply with client security and audit requirements
- Track off-boarding SLA compliance (5 working days) and report exceptions