Active Directory Engineer

1 day ago

Singapur, singapore Infinite Computer Solutions Pte Ltd Full-time

Scope of Work – Active Directory Account Management

1. AD Account Creation & Management

  • Process new user account requests based on approved Change Requests (CRs) / access forms
  • Off-board (disable/remove) user accounts within 5 working days upon notification of staff exit, transfer, or CR instruction
  • Password & Lockout Support: Resolve Tier 1/2 service requests for password resets and troubleshooting locked-out accounts.

2. Documentation for Audit

  • Maintain up-to-date SOPs for AD account creation, modification, and deletion
  • Document evidence of approvals (CR forms, email approvals, ticket references) for each account action
  • Prepare and maintain audit trail logs mapped to CR numbers
  • Ensure documentation is version-controlled and readily retrievable for audit requests
  • Support internal/external audit queries with timely evidence submission

3. Logs Management

  • Ensure AD logs (account creation, modification, deletion, login activity) are captured and retained per retention policy
  • Monitor logs for anomalies (e.g., unauthorized account creation, privilege escalation)

4. Periodic Account Review

  • Conduct scheduled (monthly) user account reviews with Clients
  • Coordinate account recertification and follow up on remediation actions
  • Document review outcomes and closure evidence for compliance records

5. Reporting & Compliance

  • Provide monthly summary reports on account activities and review findings
  • Ensure all activities comply with client security and audit requirements
  • Track off-boarding SLA compliance (5 working days) and report exceptions