Creative Traffic Manager

3 weeks ago

Singapore Octagon APAC Full time
Overview

We're looking for a resource manager that can keep things moving. This person would manage the workflow, resources, and project schedules of Octagon APAC. They work closely with the ECD, project managers, client service and, most critically, the creative team to ensure everyone is on the same page and that projects progress smoothly. This includes receiving and understanding the nature of requests, managing resources, and supporting client service teams to follow the proper process of briefing and booking creative. The Creative Traffic Manager will be in regular contact with both the ECD and local management to share status updates on workflow and pinch points, so that decisions can be made on project prioritization, allocation and approved budget for freelance.

This person needs a combination of educational qualifications, experience, organizational skills, and proficiency in relevant software tools. They also need excellent communication and problem-solving abilities, and should be able to work under tight deadlines and high pressure whilst handling multiple tasks simultaneously.

Important Note: This job description serves as a guide to the scope and range of activities that may be required of the incumbent and may change at any time according to the needs and priorities of the Company.

Responsibilities and Duties
  • Manage the creative department's time and workflow, ensuring daily tasks are understood and accurately allocated to skills and capacity.
  • Assign projects and monitor the statuses of outstanding tasks.
  • Manage multiple workloads, timelines, and project communications with clear, detailed updates to teams and client project requirements.
  • Prioritize and re-prioritize requests based on clients' shifting needs.
  • Foster effective communication by providing regular updates to the ECD, the creative department, and the agency as a whole.
  • Route and re-route work to balance the department's workload.
  • Drive rigour and efficiency across the creative resourcing needs of the agency across APAC; flag pinch points to inform priorities and freelance budgets.
  • Work with senior stakeholders, including the ECD, to develop basic timing and budget estimates for creative delivery.
  • Oversee and own the creative resource planning and scheduling documents; host internal meetings and flag opportunities and issues with senior stakeholders as required.
  • Maintain the freelance contact list, actively sourcing freelance staff to grow the freelance database, and coordinate with finance and local office admin to contract these individuals.
  • Utilize staff effectively to ensure chargeable work is managed and pitches are adequately resourced.
  • Keep track of creative department subscriptions and tools, liaising with 3rd party suppliers to stay up-to-date with offerings and payments.
  • Keep Management and finance teams in each market updated on estimated and actual spends on resources and other costs.
Qualifications
  • Combination of educational qualifications, experience, organizational skills, and proficiency in relevant software tools.
  • Excellent communication and problem-solving abilities.
  • Ability to work under tight deadlines and high pressure while handling multiple tasks simultaneously.
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Advertising, Marketing, and Art/Creative
  • Industries: Advertising Services and Marketing Services
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