Customer Service Executive
1 day ago
Job Summary: Responsible for delivering exceptional service by addressing customer inquiries, resolving issues, and ensuring overall satisfaction. The role involves managing customer interactions across multiple channels-phone, email, live chat, and social media-while adhering to company policies and maintaining a professional, friendly attitude.Key Responsibilities: Respond promptly to customer inquiries via phone, email, live chat, and other communication channels. Stay informed about product updates, company services, and promotions to assist customers effectively. Resolve customer complaints by identifying the root cause, offering solutions, and following up to ensure resolution. Meet performance targets, including response time, customer satisfaction, and issue resolution rates. Collaborate closely with relevant stakeholders to resolve customer issues promptly. Conduct outbound sales calls to existing customers to promote products/services using prepared scripts (when required). Qualifications: Diploma or Degree in any field. Minimum 1 year of experience in customer service; prior experience in brokerage or finance-related roles is preferred. Positive attitude, self-motivated, with the ability to multitask and work well in a team environment. Strong communication skills, including a pleasant phone demeanour, active listening, and the ability to clearly articulate solutions. Ability to work independently and collaborate effectively in a fast-paced environment.
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Customer Service Executive
1 day ago
Singapur, Singapore VOIS PTE. LTD. Full timeWe are looking for a patient and professional Customer Service Executive to join our team.Key Accountabilities • Making & receiving customer inquiry calls• Handling customer complaints• Collecting & analysing customer feedback• Responding to customer reviews• Handle enquiries via phone, email and social media platform• Prepare sales proposals for...
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Client Servicing Team – Singapore
2 weeks ago
Singapur, Singapore Executive Access Full timeOur client is a global investment firm with decades of experience managing assets across alternatives. They operate in major cities worldwide, combining local market expertise with a global perspective. Their culture is rooted in collaboration, integrity, and delivering the best results for their clients. The Role Engaged in client service for investors,...
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Customer Service Executive
1 day ago
Singapur, Singapore AVENTIR GROUP PTE. LTD. Full timeJob Description: We are looking for a motivated and independent Customer Service Executive to join our team. Reporting to the Team Manager, you will be responsible for handling bookings, liaising with customers and carriers, and managing documentation for both air and sea logistics.Responsibilities: Handle all bookings for air and sea shipments Liaise with...
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Customer Service Executive
1 day ago
Singapur, Singapore THE AIR STATION PTE. LTD. Full timeJob Summary: The Customer Service Executive (Frontline) is the first point of contact for patients and caregivers engaging in sleep therapy services, including CPAP trials, equipment purchase, and ongoing support. The role focuses on delivering compassionate, accurate, and efficient service while ensuring compliance with medical device handling protocols and...
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Information Technology Audit Manager
2 weeks ago
Singapur, Singapore Space Executive Full timeInformation Technology Audit Manager - Financial Services Direct message the job poster from Space Executive Our client is an international mid-tier consulting firm with a growing regional presence and a strong reputation for delivering practical, high-impact solutions to their global clients across industries. Their teams are collaborative,...
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Customer Service Executive
1 day ago
Singapur, Singapore INDIGO HOLDING PTE. LTD. Full timeResponsibilities: Conduct administrative and operational tasks. Work towards company target as a team and maximise student retention. Delivery professional and high-quality service experience. Identify customers' needs and maintaining a continuous high level of customer service delivery and satisfaction. Ensure proper check-in management is practiced at the...
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Customer Service Executive
1 day ago
Singapur, Singapore PGS LOGISTICS (S) PTE. LTD. Full time• Ensure efficient and smooth operation of airfreight / Ocean & Trucking shipments.• Ensure fast clearance from terminal working closely with Clearance Vendor.• Ensure accurate and correct permits are declared for all shipment.• Ensure smooth and timely coordination of shipments.• Ensure Customers/ Overseas Partners are timely updated on shipment...
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Customer Service Executive
1 day ago
Singapur, Singapore STAFFKING PTE. LTD. Full timeCustomer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits: Basic: $2,500 – $3,000 Attractive Company Benefits Key Responsibilities: Handle inbound and outbound calls, emails, and enquiries in a professional manner. Coordinate with internal departments to ensure timely follow-up on customer requests and issues. Provide...
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Customer Service Executive
1 day ago
Singapur, Singapore DAIKIN ASIA SERVICING PTE LTD Full timeRESPONSIBILITIES Perform sales order management for customers. Perform allocation of stocks and arrange delivery for customers' orders. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when required. Conduct regular meetings with customers for close communication....
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Customer Service Executive
1 day ago
Singapur, Singapore JIJI PTE. LTD. Full timeJob Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery .Key Responsibilities Respond promptly to customer enquiries...