Executive, Payroll Services

2 weeks ago

Singapore VITAL Full time

What the role is:

We are seeking a highly motivated Executive to join our Payroll Services team. As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

What you will be working on:

- Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures.

- Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions.

- Processing salaries of exit cases (including no-pay leave).

- Ensuring that appropriate certification and approvals are in place.

- Verifying and obtaining approval for all pay transactions from Supervisor before processing payments.

- Billing of seconded officers for various government agencies.

- Performing manual computations of overpayment cases and ensuring recoveries are promptly followed up.

- Processing Journals and Payment Vouchers in accordance with Standard Operating Procedures (SOPs).

- Exercising independent analysis and judgment according to SOPs and recommending courses of action when responding to Service Partners.

- Providing excellent customer service and timely responses to service partners to address their queries.

- Conducting independent reviews of work processes and systems, recommending improvements for greater efficiency and effectiveness.

- Performing any other ad-hoc projects or tasks assigned by supervisors.

What we are looking for:

We seek individuals passionate about transforming the delivery of Corporate Services for the Public Service. To succeed, you should have:

  • 1 to 2 years of Payroll or Claims processing experience (preferred); candidates without experience but with a good attitude and willingness to learn are welcome.
  • Preferred studies in Business Administration, Human Resource, Accountancy, or Finance.
  • Strong judgment and analytical skills.
  • Good attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Effective communication and presentation skills.
  • Ability to work independently and in a team.
  • Strong stakeholder management and customer service skills.
  • Logical and critical thinking abilities.
  • Strong numerical aptitude.
  • IT savvy, with excellent Microsoft Office skills and familiarity with technologies like RPA, data analytics, AI, etc. (advantageous).
  • Knowledge of HR/Payroll software (Excelity Payroll, Workday, SAP) is a plus.

Note: Kindly provide your resume/CV in PDF format without bookmarks. Only shortlisted candidates will be notified.

About VITAL:

Join VITAL, a department under the Ministry of Finance, transforming corporate services in the Singapore Public Service. We provide HR, Payroll, Finance, Procurement, and other services to over 100,000 public officers and 100 government agencies. As the Robotics & Automation Lead, we drive innovation and technology adoption. We prioritize your growth, offering training in Data Analytics, Design Thinking, and RPA. We value work-life harmony and support our officers' development. If you are innovative and aligned with our vision, apply to shape the future of corporate shared services. Visit or LinkedIn at

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