
Operations Executive
4 weeks ago
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3 days ago Be among the first 25 applicants
Join to apply for the Operations Executive role at Mandarin Oriental
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
As Operations Executive, you will be responsible for the following duties:
- Attend daily briefing and ensure all job assignment duly carried out
- Greet and bid farewell to guests in a professional and warm manner
- Carry out suggestive selling
- Assist the Restaurant Manager to ensure a smooth operation
- Ensure that all tables, chairs and operating equipment are clean and ready for service
- Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
- Assist cashier in preparing and presenting bill
- Read the outlet logbook daily to be informed of all information
- Maintain a high standard of personal grooming and portray a professional image at all times
- Any adhoc duties assigned by the Restaurant Manager
- Service-oriented team player with excellent interpersonal and communication skills
- Able to multi-task and work under pressure in a fast pace environment
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Hospitality
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