Operations Executive

3 weeks ago


Singapur, Singapore 8 FOODS PTE LTD Full time

About the Role We are a fast-growing group managing several well-known festive brands (CNY goodies, Christmas roasts, Hari Raya, mooncakes, Chinese seafood delivery, Western food delivery). We are looking for a hands‑on, adaptable Operations & Marketing Executive who can support our year‑round operations and take ownership during major festive seasons. This role is perfect for someone who enjoys a mix of operations, coordination, and marketing. You will work closely with our ops manager, marketing manager, kitchens, suppliers, marketers, and creators — ensuring smooth daily operations while driving exciting campaigns during CNY, Christmas, Hari Raya and Mid‑Autumn. Key Responsibilities Operations (Peak Seasons and Daily Support) Assist Operations Manager with admin tasks, planning, ordering, stock checks, and organising storage/space. Coordinate with suppliers for deliveries, replenishment, and packaging. Monitor inventory levels and perform periodic stock counts. Ensure compliance with regulations and internal SOPs. Handle customer service (WhatsApp, email, social platforms) with professionalism and empathy. Pack orders and ensure part‑time packers follow quality standards. Book deliveries, track dispatches, troubleshoot delivery issues. Support basic financial/admin tasks (budget monitoring, reporting). Maintain cleanliness standards and coordinate maintenance when needed. Source and coordinate manpower when required Marketing Ops (Lull Seasons) Coordinate deliveries and deliverables to influencers monthly, negotiate deliverables, manage collaborations. Assist in very simple mobile phone video taking for our content creator Support product launch campaigns, promotions, festive marketing activities. Upload products on website whenever needed. Liaise with factories/printers for packaging development: artwork submission, sample making, revisions, logistics, and bulk orders. Work with the marketing team to execute new ideas and maintain brand consistency. Seasonal Expectations Nov–Feb : CNY goodies production, Christmas campaigns, turkey & crabs fulfilment Feb–Mar : Hari Raya preparation Jun–Sep : Mooncake operations Lull periods: focus on marketing, packaging development, influencer relations, and supporting daily F&B operations of non‑seasonal businesses Requirements Saavy with excel and use of computer and internet Strong sense of responsibility, reliability, and initiative Comfortable with a mix of administration, physical tasks, customer service, and marketing Able to work in fast‑paced, seasonal peak periods Good communication skills (written & spoken) Ability to multitask and work independently Experience in operations, e‑commerce, F&B, or marketing is an advantage Benefits Competitive salary ($3,200 – $3,800 depending on experience) Career progression into Operations Lead or Brand Manager Exposure to multiple brands and seasonal campaigns Fun, dynamic team with fast‑moving projects Staff discounts across all F&B brands #J-18808-Ljbffr


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