Deputy Director, Digital Transformation, Innovation and Data

Deputy Director, Digital Transformation, Innovation and Data

Join to apply for the Deputy Director, Digital Transformation, Innovation and Data role at A*STAR - Agency for Science, Technology and Research

Deputy Director, Digital Transformation, Innovation and Data

Join to apply for the Deputy Director, Digital Transformation, Innovation and Data role at A*STAR - Agency for Science, Technology and Research

The Digital Transformation, Innovation and Data Division drives digital transformation across the organization to streamline operations, enhance decision-making, and improve service delivery. We empower departments by designing, piloting, and scaling innovative digital and process solutions tailored to our evolving needs.
We are seeking a strategic and hands-on Deputy Director to lead critical digital transformation efforts focused on organizational process optimization and automation. You will lead a team of Business Analysts to partner with key departments like IT, HR, Finance, and Procurement and Research Institutes, to reimagine and deliver smarter, leaner operations.
Key Responsibilities

• Strategic Thinking & Innovation
• Drive continuous process improvements through data, user insights, and automation opportunities (e.g., low-code tools, RPA).
• Proactively scan for emerging technologies that can benefit the organization.
• Stakeholder Engagement & Change Management
• Supports the DTID Director in ensuring the division meets its goals and KPIs
• Build trusted partnerships with IT, HR, Finance, Procurement, and Research Institutes.
• Work with stakeholders to ensure the successful delivery of programmes/ services/ projects.
• Drives innovation strategies and practices within divisions to improve operational efficiency.
• Serve as a thought partner to senior management on operational innovation and transformation opportunities.
• Interprets divisional strategic direction and initiatives to ensure that plans are aligned to organisational goals.
• Communicate clearly and confidently with senior leaders, functional teams, and solution partners.
• Team Leadership & Development
• Lead, motivate and develop the careers of a team of Business Analysts.
• Define and embed best practices in business analysis, product scoping and stakeholder engagement.
• Foster a high-performance and innovation-driven culture.
• Cascades information after key leadership meetings to provide role clarity and ensure alignment with the organisation's strategies and initiatives.
• Assumes responsibility for strategic manpower planning within the team.
• Able to prepare/manage team budget as appropriate.
• Business Analysis Excellence
• Identify, design, and implement impactful digital solutions to improve cross-departmental workflows.
• Manage full project lifecycle - from problem scoping to solution delivery and post-implementation reviews.
• Drive business process reengineering to improve speed, accuracy, and efficiency.
• Ensure alignment with organizational priorities and compliance requirements.
• Collaborate with Data Engineers and cross functional teams to ensure solutions are fit-for-purpose, scalable and future-proof.
  

Requirements

• Bachelor's degree in Engineering, Computer Science, or a related field is preferred.
• Proven experience in leading digital transformation or business process improvement or enterprise systems initiatives.
• Strong problem-solving and systems thinking approach to diagnosing operational challenges.
• Excellent interpersonal skills with a track record in managing cross-functional and senior stakeholders.
• Skilled in scoping complex digital projects, navigating ambiguity, and balancing stakeholder priorities.
• Comfortable with agile ways of working and digital product life cycles.
• Effective team leader, with 3-5 experience managing diverse talent and at least 10 years' experience driving execution.
• Nice-to-Have:
  • Experience working with or within Singapore public sector or similar complex organizations.
  • Familiarity with enterprise IT, low-code tools, automation frameworks, or ERP systems.
  • Certifications in project/change management (e.g., PMP, PROSCI, Agile/Lean/Scrum Master) or digital tools (e.g., Power Platform, UiPath).
    

Why Join Us?
You'll have the opportunity to shape the digital future of our organization, working at the intersection of strategy, technology, and operations. This role is ideal for someone
who thrives on making real-world impact through technology and leading teams to transform ideas into action. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Research Services

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