Client Services

3 weeks ago

singapore AVARON PTE. LTD. Full-time

Focused on building communication skills and understanding client needs.

Responsibilities

  • Daily Work Pointers
    • Be polite, clear, and responsive in all client communications

    • Listen carefully to client needs and take accurate notes

    • Follow up promptly on requests and action items

    Relationship-Building
    • Maintain a positive and professional attitude at all times

    • Support senior team members in managing client accounts

    • Build trust by being reliable and detail-oriented

    Customer Service Skills
    • Learn and apply company customer service standards

    • Handle basic client inquiries confidently and elevate when needed

    • Stay calm and solution-focused when issues arise

    Team Collaboration
    • Communicate clearly with internal teams

    • Share relevant client feedback with colleagues

    • Ask questions and learn from team members

    Personal Development
    • Be open to feedback and continuous learning

    • Improve communication and time-management skills

    • Understand products, services, and client expectations