Assistant Manager, Human Resources

Shangri-La International Hotel Management Pte Ltd At the Shangri-La Group, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions. This role drives reward analytics and workforce reporting across the Southeast Asia & Australasia (SEAA) region, supporting compensation cycles, benchmarking, and policy reviews. It delivers data-driven insights through dashboards and reports, ensures compliance, and partners cross-functionally to align rewards with business needs. The role also supports HRIS implementation and operational HR processes for the Region Office. As an Assistant Manager, Human Resources (Reward Analytics), We Rely on You To Reward Analytics & Operations Support annual compensation reviews (merit, bonus, promotions), ensuring data integrity and scenario modelling Conduct internal equity and external benchmarking using tools such as Mercer and Towers Watson Evaluate and update salary structures, incentive plans, and job architecture frameworks Support salary and promotion proposals by preparing clear, data-backed justifications, ensuring alignment with market benchmarks, internal equity, and business needs Craft business case proposals for new or revised benefits programmes using usage data, employee feedback, and cost modelling Collaborate with HQ and hotel HR teams to collect and update compensation and benefits data Participate in policy reviews and communicate updates to hotel HR teams Support implementation of the HRIS compensation module and other rewards-related systems Workforce Analytics and Reporting Design and maintain dashboards for headcount, attrition, productivity, span of control and labour cost management Generate regular and ad hoc reports for senior HR and business leaders, translating data into actionable insights Maintain audit-ready documentation and ensure compliance with internal and external reporting standards Provide recommendations for productivity optimisation and workforce planning Cross-Functional Partnership Partner with Finance, HRBPs, and hotel HR teams to align rewards spend with budget and workforce planning cycles Serve as HR data liaison during audits and regulatory reviews Contribute to continuous improvement of rewards processes, templates, and tools Assist with onboarding/offboarding for colleagues based in the Region Office, including HRIS/payroll data management, maintenance of P-Files, work pass administration, insurance coverage, leave administration, tax clearance, etc. We Are Looking for Someone With Bachelor’s degree in HR, Business, Statistics, or related field Minimum 5 years of HR experience, with at least 3 years in compensation and benefits (hospitality, retail, or service-oriented environment preferred) Good analytical skills and proficiency in Excel, PowerPoint, and HRIS platforms Experience with compensation survey tools and data visualisation (Power BI preferred) Excellent communication and stakeholder management skills Local package will be offered to successful candidate. If you are the right person, what are you waiting for? Click the apply button now Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Hospitality Referrals increase your chances of interviewing at Shangri-La Group by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr