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Senior Solution Engineer

4 months ago

Singapur, Singapore SALESFORCE.COM SINGAPORE PTE. LTD. Full time
The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer's experience.

The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers. To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.

Responsibilities :Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Tagalog and English.Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goalsBuild trusted relationship with senior executives and key decision makers across Business and TechnologyAble to create the first level of Business Architecture and engage Business/ IT on it.To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business valueCoordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resourcesTo fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executivesPresent compelling Salesforce & partner solutions while supporting relationships with customers and partnersDisplay initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.Willing and able to travel about 25% - 40% of the time

Skills/Experience Required :Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantageA broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.Business case/value engineering experience to drive compelling points of viewKnowledge of related applications, relational database and web technologySolid oral, written, presentation, collaboration and interpersonal communication skills and relationship skillsAbility to work as part of a team to solve technical problems in a varied environmentTranslate these needs into a compelling vision and roadmap for our customersTranslating/Presenting/Understanding the unique business requirements of customers within multiple industriesTrack record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the roleProven time management skills in a dynamic team environment.Ability to work as part of a team to solve problems in varied, fast paced environmentsInquisitive, practical and passionate about technology and sharing knowledgeGood at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzlesGood at explaining ideas and finding ways to keep people's attention.Knowledge of

Salesforce

will be an added advantage.Fluency in Tagalog will be advantageous, as this person will be working with clients in the Philippines market.