Cloud Network Engineer

4 days ago

Singapur, Singapore PERSOL SINGAPORE PTE. LTD. Full time

About the client: For MNC Company Responsibilities Handling tickets / Incidents via ServiceNow platform Lead technical incident calls as a SME Troubleshooting and providing break‑fix support to technical issues Perform root cause analysis of raised issues Defining process improvements and ensuring that the processes are adhered to Take shared ownership of resolving issues in a SLA driven environment Mentoring / training team members as a SME Testing and auditing as required from time to time Improve and maintain customer and employee satisfaction Work as part of a Follow the Sun support global support model Requirements Min 8 years of Network Engineer experience supporting global network infrastructures Extensive experience in deploying and supporting Virtual Devices, integration and hyperscaler NW environment Engineering level Hyperscalers accreditation Experience in working as part of a global support (follow the sun) model Cisco CCIE and other industry standard networking certifications Expert level knowledge in real‑time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems Expert level knowledge for debugging network devices and outstanding Wireshark reading skills Extensive hands‑on experience with: Hands‑On Experience Cisco ASR, ISR and Catalyst product families Cisco Meraki Devices MS and MX Series Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches Wireless LAN technologies – Cisco and Aruba F5 Load balancers Interested candidates, please send in your resume to We regret that only shortlisted candidates will be contacted. EA License No. 01C4394 EA Personnel Reg.No. R (Samsudeen Mohamed Basith) #J-18808-Ljbffr

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