Martech & CRM Operations Expert

2 weeks ago

Singapur, Singapore IG Group Full time

Martech & CRM Operations Expert We are IG Group, a publicly‑traded FTSE250 FinTech company that runs mobile, web and desktop platforms to help clients trade stocks & shares, leveraged products, futures & options and crypto. Over 340,000 people use our platforms worldwide. We are ambitious, global, and hungry to ship better products fast, create better experiences, and grow our user base. We believe in high autonomy, and we want people who look to do things differently to create better experiences for our customers. What You’ll Do Streamline the martech stack to ensure integration, automation, and best‑practice utilization (e.g., SFMC, Braze) Design a divisional and country CRM operations model for efficient campaign orchestration and lifecycle automation Define customer journeys and trigger logic aligned to segmentation, with seamless cross‑channel personalization Build a scalable campaign model optimized for speed, reusability, and cost‑efficiency across markets Enhance and deploy content management systems and modular creative frameworks for rapid, localized content deployment Implement instrumentation across campaigns and journeys for full‑funnel tracking and continuous optimization Partner with Data & Analytics peers to ensure audience attributes refresh at required frequencies for precise targeting Champion documentation, upskilling, and operational standards to embed scalable Martech best practices Key Qualification Requirements 12–15 years in marketing technology, CRM, lifecycle marketing, and automation consulting Experience in multi‑region or enterprise‑scale environments preferred Deep expertise in CRM, CDP, and CMS ecosystems with hands‑on platform implementation Expertise in journey design, campaign orchestration, personalization frameworks Strong knowledge of marketing data structures, API integrations, and cross‑channel measurement Operationalizes marketing strategy through technology and process excellence Exceptional cross‑functional leadership across multi‑country stakeholders How We Work We follow a hybrid working model that balances effective collaboration with flexibility. Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritize client’s needs Deliver at pace: Push for fast, sustainable growth Raise the bar: Take ownership, be accountable, and share feedback The Perks 20 days of annual leave per financial year (carry forward or sell‑off up to 5 days), additional one day for every year of completed service, capped at 23 days Medical plans including dental cover Two volunteering days per year One day of birthday leave per year >Gym/Fitness reimbursement: IG pays a contribution of SGD 60/month for fitness or gym membership costs Global Share Purchase Plan: allows you to invest in a share plan and receive 1 free matching share for every two shares you purchase Join us for this exciting journey. Apply now Number of openings: 1 #J-18808-Ljbffr

  • Martech Consultant

    4 days ago

    Singapur, Singapore VERTIS DIGITAL PTE. LTD. Full time

    About Us At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients’ brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering our clients to successfully transform their businesses - join our...

  • CRM Growth Director

    3 weeks ago

    Singapur, Singapore Publicis Groupe Singapore Full time

    Get AI-powered advice on this job and more exclusive features. Overview Publicis Groupe is a platform for talent to access a world of knowledge, people and resources across a global network of 80,000 professionals with expertise in data, technology, media, strategy, creativity and business transformation. Publicis Groupe is the third largest communications...

  • Marketing-Technology (MarTech) Product Manager

    2 weeks ago

    Singapur, Singapore CDG ZIG Full time

    We are looking for a Marketing-Technology (Martech) Product Manager to drive the successful implementation and optimization of marketing technology solutions, ensuring seamless integration across platforms to enhance marketing efficiency and deliver measurable business outcomes. This role enables data-driven marketing, improves customer engagement, and...

  • Senior Executive, Marketing Communications

    3 weeks ago

    Singapur, Singapore Mapletree Investments Pte Ltd Full time

    Company description: Mapletree Investments Pte Ltd The Role You will be responsible for supporting the team in the execution of VivoCity's long-term digital road map and the execution of digital solutions for the automation of processes in VivoCity, including ensuring the continuity of loyalty programme - VivoRewards, development of systems and mobile app...

  • Market Development Manager

    2 weeks ago

    Singapur, Singapore AccelerAsia Full time

    Join Our Team as a Market Development Manager (MDM)! This isn’t your typical AE role. As a Market Development Manager (MDM) at AccelerAsia, you’ll help fast‑growing enterprise technology companies from Europe and North America break into Southeast Asia and win their first landmark customers in the region. Instead of inheriting an existing pipeline,...

  • Project Manager

    2 weeks ago

    Singapur, Singapore Cognizant Full time

    Key Responsibilities Pre-RFP phase: Lead high-level workshops and interviews with key stakeholders (Sales, Marketing, Customer Service) to gather and analyze business requirements. Critically, this includes navigating and arbitrating conflicting requirements, balancing competing priorities, and driving the business towards a consensus on the essential needs...

  • Billing Specialist: Precise Invoicing

    3 weeks ago

    Singapur, Singapore RECRUIT EXPRESS PTE LTD Full time

    A leading recruitment agency in Singapore is seeking a Billing Operations Specialist for a 5-month duration. This role involves working closely with Operations and Billing teams to ensure accurate billing for customer accounts. Candidates should have a Diploma or Degree in a relevant field and at least 2 years of billing experience. Proficiency in Microsoft...

  • Billing & Operations Specialist (Energy & CRM)

    3 weeks ago

    Singapur, Singapore RECRUIT EXPRESS PTE LTD Full time

    A recruitment agency in Singapore is seeking candidates to work with Operations and Billing teams, ensuring accurate and timely customer invoicing, verifying energy generation, and resolving billing discrepancies. Responsibilities also include maintaining customer CRM data and supporting operational improvements. Interested applicants should email their...

  • CRM Marketing Executive

    3 weeks ago

    Singapur, Singapore SHAKE SHACK SINGAPORE JEWEL PTE. LTD. Full time

    CRM Campaign Support Support the execution of CRM marketing campaigns. Assist in campaign setup, scheduling, testing, and post-campaign reporting. Ensure CRM data is accurate and properly segmented for campaign use. Data & Reporting Extract, review, and analyze CRM campaign data and customer metrics. Track campaign performance such as open rates, conversion...

  • CRM Sales Specialist

    2 weeks ago

    Singapur, Singapore INFO-TECH SYSTEMS LTD. Full time

    Job Summary We are looking for a driven and results‑oriented Customer Relationship Management Software Sales Specialist to grow our CRM business by identifying opportunities, building strong client relationships, and closing deals. This role focuses on selling our CRM solutions to businesses, understanding client needs, and providing tailored solutions...