Retail Associate
7 hours ago
singapore
People Profilers Pte Ltd
Full-time
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Retail Associate / Retail Assistant (Luxury)
This role is suited to a Retail Executive who understands the expectations of a premium retail environment and is confident managing both people and operations.
Key Responsibilities Store Operations- Oversee the daily operations of the retail outlet, ensuring smooth and efficient store performance.
- Maintain high standards of cleanliness, housekeeping, product presentation and overall store appearance.
- Ensure compliance with company policies, operational procedures, food safety and workplace safety requirements.
- Manage opening and closing procedures, cash handling and daily store administration.
- Drive sales and profitability by achieving outlet sales targets and key performance indicators.
- Monitor daily and monthly sales performance and identify opportunities to improve revenue and customer conversion.
- Implement promotional activities, campaigns and seasonal initiatives in line with company direction.
- Monitor product performance and provide feedback on fast-moving, slow-moving and high-margin products.
- Deliver a consistently high level of customer service aligned with the standards of a premium grocery brand.
- Build strong relationships with customers and ensure their needs and expectations are well addressed.
- Handle customer feedback, enquiries and complaints professionally and effectively.
- Maintain a welcoming, polished and service-oriented environment within the outlet.
- GCE O Levels/Diploma in Retail Management, Business Administration, Hospitality or a related discipline preferred.
- 2 years in a retail outlet role.
- Experience in premium retail, luxury retail, specialty retail, FMCG or hospitality will be advantageous.
- Strong understanding of retail operations, inventory management and sales performance.
- Strong customer service and interpersonal skills, with the ability to interact confidently with discerning customers.
- Commercially minded with good understanding of sales targets, KPIs and cost management.
- Strong organisational and problem-solving abilities.
- Hands-on, proactive and comfortable working in a fast-paced retail environment.
- Willingness to work retail hours, including weekends and public holidays.
We regret that only shortlisted candidates will be notified.