Network Engineer

Information Technology - Lead Systems Engineer (IT Network Communications) SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry‑leading, on‑demand production methodology for a smarter, future‑ready industry. Position Summary We are looking for a passionate and engaging technologist to be a critical part of our IT Enterprise organization. This individual will be onsite at our Singapore location and be the main point of contact and escalation for networks in our Singapore office and warehouse locations, as well as remote support for our remote users. The network engineer will be working directly with the IT Manager in Singapore, business teams and IT Leadership to transition and document IT infrastructure and security projects from engineering to production support. Core Responsibilities Day‑to‑day escalation support for backend and cloud networks Prepare, maintain, and keep updated IT procedures and documentation related to our processes and platform operations Collaborate with department personnel and design innovative solutions for all IT issues for all of the warehouse and corporate network technologies Ensure the company is adhering to information security best practices Maintain the hardware lifecycle and inventory management of all IT equipment and networks Sustain high‑availability service levels and ensure fulfillment of business‑wide service levels and operational support objectives Lead individual contributor in IT infrastructure and security projects in designing and evaluating new technologies Skills and Qualifications A minimum of 5 years of experience in enterprise network and technology field Possess a Bachelor’s degree or higher in engineering, computer science or equivalent advanced technology field of study Strong knowledge of and experience with design, implementation, maintenance, upgrades and operations of multiple enterprise IT network disciplines, such MPLS, SDWAN, networking, mobility, communication tools, and enterprise billing and collaboration systems Strong working and practical knowledge of industry IT standards and regulations Experience with change management lifecycle, development and regular preparation of management status and key metrics reports Ability to work with extremely technical staff working on very sensitive subject areas and with extremely sensitive information High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity Must be a strong communicator with exceptional verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally Solid fundamental knowledge and troubleshooting skills in the following Firewall/Switches/Routers SDWAN VOIP Wireless LAN/WAN routing protocols (BGP, OSPF, RIP) Experience in designing, deploying, and optimizing the below technologies (SaaS/Cloud based IT operations systems is a plus) High availability networks SDN Load balancing Our ideal candidate would also possess experience managing and supporting systems and servers Windows/Linux servers and storage Active Directory or Azure Active Directory Able to communicate clearly, both verbally and in writing, in English. Fluency in Mandarin is highly preferred to support regional stakeholders Seniority level Associate Employment type Full‑time Job function Engineering and Information Technology Industries Computer and Network Security #J-18808-Ljbffr