Senior Director of Client Success

Senior Director of Client Success (Remote) A Meaningful Step Forward in a Purpose-Driven Career If you’re an experienced professional with a background in client engagement, strategic consulting, or relationship development—and you’re exploring new ways to use your expertise with intention—this may be the opportunity to do just that. About Us We’re a global provider of premium-level leadership and personal development programs. Our community includes professionals from over 100 countries and industries including law, healthcare, business, education, and entrepreneurship. Many of them are seeking more purpose, direction, or impact in their lives and careers—and we provide the tools to help them find it. What drives our team is a commitment to meaningful change, professionalism, and service. We work in a fully remote, collaborative environment where each team member brings experience, insight, and integrity to the table. About The Role – Senior Director Of Client Success As a Senior Director of Client Success, you’ll lead high-level conversations with individuals who are actively exploring ways to grow. Your role is to understand their needs, offer guidance, and match them with programs that align with their goals. Rather than selling, your work will center on insight, alignment, and relationship-building. It’s a strategic and service-oriented position designed to bring value to each person you connect with. Key Responsibilities Facilitate meaningful conversations with prospective clients and guide them through our structured decision-making process Manage communications professionally through digital platforms, including video calls, CRM systems, and email Develop and sustain relationships throughout the client journey with care and precision Contribute to digital outreach initiatives via social platforms and marketing tools (training provided) Participate in weekly development sessions with peers focused on strategy, communication, and growth Stay consistent with engagement, follow-up, and activity tracking in a supportive and self-managed environment What You Bring To The Table 7+ years of experience in client-facing roles such as relationship management, strategic advising, or success-focused leadership Professional fluency in English, with excellent communication and interpersonal skills Familiarity with remote work tools like Zoom, CRMs, and scheduling platforms A steady, intentional approach to building trust and guiding conversations Self-organization, personal accountability, and a collaborative mindset An openness to personal development work and the drive to help others succeed Why This May Be a Fit for You 100% remote position designed to support focused, autonomous work Performance-based structure that reflects your engagement and contribution A professional, mission-centered team committed to impact and integrity Full training, mentoring, and a clear framework for success A rare opportunity to bring your skills into a role that’s rewarding both professionally and personally Important to Know This is a commission-only position. It is best suited to professionals who are comfortable with outcome-based work and are looking to build their success through consistency, strategy, and authentic engagement. All structure and expectations will be clearly shared in the interview process. Let’s Connect If you’re a client-focused professional looking to apply your expertise in a meaningful new direction—and you’re ready for a role that aligns challenge with purpose—we invite you to explore the Senior Director of Client Success position with us. Apply today to begin the conversation. Skills: crm systems, relationship development, time management, consultative sales, digital tools, interpersonal skills, marketing, business development, digital communication, digital marketing, customer, zoom, strategic consulting, marketing strategies, client services, success management, social media, digital outreach, relationship management, communication skills, problem-solving, client engagement, video conferencing, customer success, crm, consultative business development, customer success management, leadership, team collaboration, social media marketing, communication, sales, remote work tools #J-18808-Ljbffr